Ratings based on 25 Verified Reviews

3.7 out of 5
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not good

Posted 24 Mar 2024 on Hotels
You get what you pay for! :(
4 out of 5
by A verified traveler

Attentive staff & Great location!

Posted 18 Dec 2023 on Hotels
We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool. Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place. The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle. The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213. Nonetheless we enjoyed our stay very much in this great location!
5 out of 5
by A verified traveler

Posted 2 Jun 2023
The staff wasn’t very friendly Good place to stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.
1 out of 5
by A verified traveler

Posted 6 Apr 2024
Un desastre no nos tomaron en cuenta la reserva que hicimos. Llegamos desde mendoza y nos dijeron que no tenian anotada la reserva. Tuvimos que buscar otro hotel. Patetico no vayan.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Günstig und Klein aber teils sehr laut

Posted 11 Dec 2023 on Hotels
Kleines älteres Hotel - für eine Nacht ok. Ein riesen Nachteil - man hat keinen Schlässel für Haupteingang und jeder muss klingeln das Rezeption kommt und aufmacht. Mein Zimmer (Nr.1) lag direkt neben Eingang und die ganze Nacht geklingel bis der letzte Gast wieder da (3Uhr dann Ruhe) - ab 6 die ersten abgereist... Nachtruhe ist anders. Daher unbedingt Zimmer abseits Eingang verlangen. Personal sehr nett und Hilfsbereit