Ratings based on 23 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2023 on Ebookers
by A verified traveler
Destinos.
Posted 31 May 2019 on HotelsWe had a great time here, it was clean, spacious and perfectly located, the staff were excellent. The apt had everything we needed, and a large pool and children's pool. We will go back.
Comment from Hotel Management
18 Jun 2019 by Rafael Ballester, Hotel Management
Thank you for your comments. We are happy to know that you enjoyed your stay and we hope to welcome you back soon.
by A verified traveler
Posted 18 Apr 2019
Good location, pool not open during our stay. Could her guest next door snoring.
Comment from Hotel Management
23 Apr 2019 by Rafael Ballester, Hotel Management
Thank you for your comments, we will take them in consideration in order to help us offer a better experience for our guests.
by A verified traveler from Wales
Posted 7 Nov 2018
Staff were really helpful and welcoming. The apartment was very clean. Beds were really comfy too, definitely pay it a second visit and recommend to others
Comment from Hotel Management
8 Nov 2018 by Rafael Ballester, Hotel Management
Dear Jackie,
Thank you for you comments. We are very pleased to read that you enjoyed your stay.
We look forward to welcome you again.
by A verified traveler
Great value
Posted 24 Oct 2018 on HotelsJust what we wanted to have an affordable stay
Comment from Hotel Management
25 Oct 2018 by Rafael Ballester, Hotel Management
Thank you Sarah for your comment. We appreciate it.
Hope to see you again.
Recommended
for Everyoneby A verified traveler from Scotland
Value for money tidy clean apartment
Posted 26 Sep 2018
Pros: Location ,atmosphere , cleanliness & staff.
Cons: Would be happy to pay for TV channels in English. Our Spanish needs help!
Location: See main comments. In my biased opinion the nicest town along the coast from Alicante to La Manga. Its low rise & has not been ruined by tourism.
Enjoyed our stay in this very well equipped clean & tidy apartment. Walking it is 10minutes from nice beach, 5 from supermarket in Maxi complex & 20mimutes from 595 restaurant street. Washing machine was useful. TV ,all Spanish channels, worked well. Free Wifi worked sometimes but I think that was down to our old device, neighbours had no problems. Nice atmosphere around the apartments & pool, mostly older Spanish people & families. Relaxed & quiet. Had coffee machine but no kettle (used a pan) on the both gas & electric cooker, surprising no kettle as it had really everything else you could think of. Near to the airport there are flights throughout the day but not overnight. Enjoyed the spectacle particularly the air force display team practice. Had a nice terrace to the apartment. We had one problem with the hot water boiler breaking, the hotel staff were excellent in quickly fixing it & very patient with our appalling Spanish! We hired bikes from the hotel, great to ride as its all flat! Heard the hotel buffet is very good but we didn't try it. The situation in a quiet attractive residential area is very nice too.
Comment from Hotel Management
27 Sep 2018 by Rafael Ballester, Hotel Management
Thank you for your comments and your observation about the TV channels. We will take note of that in order to offer a better service and installations.
We are very happy to hear that you enjoyed your holidays and that you discovered the area.
We hope to see you soon.
Best regards,
Recommended
for Everyoneby A verified traveler from Glasgow
Great complex in a good location in Los Alcazares
Posted 8 Sep 2018Really spacious apartment with well appointed kitchen .
Good location.
All the other guests were Spanish and staff spoke very little English, which didn’t bother us at all , but could put some other people off.
Staff were still really friendly, despite the language barrier .
Complex was clean as were the apartments.
Great value for what we paid for it - would definitely return .
Comment from Hotel Management
10 Sep 2018 by Rafael Ballester, Hotel Management
Thank you Jo for your comments. We appreciate that you took the time to send those to us, as we are working constantly to improve our service in order to offer our guests the best holidays.
Thank you for your time,
by A verified traveler
Posted 3 Sep 2024
El apartamento estaba muy limpio y tenía todo lo necesario para pasar unos días a finales de agosto. Se aparcaba sin problema cerca ya que por las fechas se había ido mucha fente. El único inconveniente fue volumen altísimo de la discoteca de la piscina, en la calle Berlín, las noches del jueves al domingo.
Comment from Hotel Management
9 Sep 2024 by Recepción, Hotel Management
Sentimos lo ocurrido, solo decirle que nosotros no tenemos discoteca. gracias por su valoración.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Recepción, Hotel Management
Le agradecemos su valoración
by A verified traveler
Posted 18 Aug 2024
El apartamento muy bien, muy limpio y muy completo.
La chica de recepción muy amable.
Lo único malo es el estado de la piscina, estaba un poco sucia las paredes y el agua, y sabía rara
Por lo demás, todo muy bien, repetiría sin dudarlo
Comment from Hotel Management
19 Aug 2024 by Recepción, Hotel Management
Hola, Gracias por sus comentarios, en cuanto a la piscina explicarle que es salina y a veces da lugar a error, en cuanto a las paredes, es un tema recurrente en todas las piscinas, ya que no nos quitamos completamente el protector solar ante de bañarnos. De todos modos lamentamos lo ocurrido.
