Ratings based on 293 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024
Very nice
by A verified traveler
Posted 23 Aug 2024
Excellent views
Comment from Hotel Management
25 Aug 2024 by Arianna, Hotel Management
Dear Mr. Asit Pruthi,We thank you for writing these nice words about our hotel, it always gives us great pleasure to know that you enjoyed your stay and keep in your heart a special memory of the time you spent with us.Confident that we will welcome you back again, we send you our sincerest regardsSee you soonVPL STAFF
by A verified traveler
Posted 21 Aug 2024
The property view and the amenities were spectacular. The rooms were spacious and luxurious. The view from room O was delightful at all times of the day. It did not matter that the property was a little far away from Lugano, the shuttle took us into the city so that we could dine and shop. Would love to stay there again.
Comment from Hotel Management
25 Aug 2024 by Arianna, Hotel Management
Dear Mrs Jacqueline Fraser, We are grateful to you for taking the time to tell us about your experience with us, and we are very happy to read that you had a happy time.It is important to us that our guests enjoy their stay in an atmosphere of tranquility and peace; these are precisely the principles on which our hospitality is based, so we thank you for your feedback.Best regardsVPL STAFF
by A verified traveler
Posted 10 Aug 2024
The view is amazing
Comment from Hotel Management
11 Aug 2024 by Arianna, Hotel Management
Dear Mubarak Almahmoud, Thank you for writing these nice words about our hotel, it always makes us very happy to know that you enjoyed your stay and that you keep in your heart a special memory of the time you spent with us.We look forward to welcoming you again and send you our sincerest regardsSee you soon
by A verified traveler
Posted 6 Aug 2024
A beautiful property with attentive staff. Gorgio the concierge was especially helpful. We upgraded to a panorama suite and it was very large and comfortable with incredible view. The breakfast buffet had nice variety, The bar and the restaurant are good, but expensive. The outdoor terrace is lovely -- the indoor bar could use a "refresh" in design although in the nice summer weather we preferred to be outside with the incredible view. The one thing to note about the property is that to get to/from downtown Lugano can be expensive. During the day if you are fit you can walk down and back (a bit of a climb) and the hotel does have a shuttle service at certain times. But, in the evening taxi was required.
Comment from Hotel Management
7 Aug 2024 by Arianna, Hotel Management
We are grateful that you took the time to tell us about your experience with us, and we are very happy to read that you had a happy time.Thank you for highlighting our dedication to taking care of our guests. We are grateful for your visit and hope to welcome you back for another outstanding experience at our R&C in Lugano.All the bestVPL TEAM
by A verified traveler
Posted 19 Jun 2024
Extremely pleased with this lovely hotel with amazing view/ Although a bit dated, the property is well maintained and room is huge and have amazing views. Service is definitely top notch with all the friendly staff making you feel home. Will definitely come back.
Comment from Hotel Management
10 Jul 2024 by VPL, Hotel Management
Dear Hera,thank you so much for your nice message and we are extremely happy to hear that your stay went well and you enjoyed staying at our hotel.For us as a member of Relais & Chateaux it is always a great pleasure to read such positive feedback.Sure to welcome you again we send you many greetings from Lugano
by A verified traveler
Posted 17 Jun 2024
This property is in a close proximity to the train and is absolutely beautiful. The staff is great and facilities are amazing. We had the spa to ourselves for an hour upon our arrival to relax and kick the stay off right. We will definitely be back.
Comment from Hotel Management
10 Jul 2024 by vpl, Hotel Management
Dear Melissa,your review fills our hearts with joy.it is always a great pleasure for us to read such positive reviews and knowing that you will come back to visit us makes us happy.waiting to welcome you back to our hotel, we send you many greetings from Lugano.
by A verified traveler
Posted 4 Jun 2024
Great staff so lovely! The hotel was amazing with great views
Comment from Hotel Management
10 Jul 2024 by vpl, Hotel Management
thank you for taking the time to give us your feedback on your recent stay.We are very happy to read that you enjoyed your stay at our hotel; feedback from each of our guests is very important to us.In the hope that you will experience these positive feelings again, we send you our warmest regardsSee you soon
by A verified traveler
Posted 28 May 2024
Excellent
Comment from Hotel Management
10 Jul 2024 by vpl, Hotel Management
Dear Mercedes,What a joy to read your positive review! Our team is committed to providing a service of care and sincere hospitality. We are thrilled to know that we have hit the mark with you. Thank you for your kindness in sharing your experience. We look forward to welcoming you back to Villa Principe Leopoldo.
by A verified traveler from Vandoeuvres
Posted 26 May 2024
Lovely, ideally placed for the view, very good food, nice rooms overlooking the lake, what do you want more? Perfect!
Comment from Hotel Management
10 Jul 2024 by vpl, Hotel Management
Dear Patrick,Thank you for writing these nice words about our hotel, it always makes us very happy to know that you enjoyed your stay and that you keep in your heart a special memory of the time you spent with us.We look forward to welcoming you again and send you our sincerest regardsSee you soon
