Ratings based on 986 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
It's not the most glamorous but it's pet friendly, convenient to our travels and the staff worked with our request for a ground floor room.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Laurence,We're glad to hear you found our hotel's pet-friendly policy and convenient location suitable for your travels. Our team is always happy to accommodate specific room requests to make our guests' stay more comfortable. If you need any assistance in the future, please don't hesitate to reach out.
by A verified traveler
Posted 20 Nov 2024
Room was on lower level and very noisy all night.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello kim, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable to us and we will address this with the relevant teams for future improvements. If you have any further concerns, please don't hesitate to contact our management team directly. Thank you for sharing your feedback with us.
by A verified traveler
Posted 11 Nov 2024
It was a good place for a quick stay.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Ryan,We're pleased to hear you found our hotel suitable for your brief visit. Your feedback is valuable to us. We hope to welcome you back in the future for another pleasant stay.
by A verified traveler
Posted 7 Nov 2024
The property is very convenient
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Mike,We're delighted to hear that you found our location convenient. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please don't hesitate to share them with us.
by A verified traveler from Phoenix
Posted 6 Nov 2024
Close to what I wanted to visit. Could have been cleaner.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Kenneth, We appreciate your feedback and will address cleanliness with our team. Our location near local attractions is favored by many guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Stephen, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 21 Oct 2024
Overall enjoyed our stay
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Pepper,We are delighted to hear that you enjoyed your stay with us. If you have any further feedback or would like to share more about your experience, please feel free to get in touch with our management team directly. Thank you for choosing our hotel and we hope to welcome you back in the future.
by A verified traveler
Posted 15 Oct 2024
Loved how close the cracker barrel and waffle house were,
we walked to both during our stay.
The AC in our room was not functioning properly.
There was quite a bit of noise from the other people staying, which was not the hotels fault.
Would not recommend going to the waffle house in the evening, we ran into some sketchy people, some worked there.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Keragan,Thank you for sharing your feedback with us. We are pleased to hear you enjoyed the proximity to nearby dining options. Your comments regarding the AC and noise have been noted. We always strive to provide a comfortable environment for our guests. We recommend guests exercise caution when exploring local establishments.
by A verified traveler
Posted 13 Oct 2024
Bed was a metal frame and made thumping noises when you got in and out. The rooms very poorly designed and you could hear people walking above for most of the night. In my opinion was definitely not worth what we were charged. Will not stay there again.
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Noel, We appreciate you sharing your experience with us. Your feedback is important, and we will certainly bring these concerns to the attention of our team for review. We apologize for any inconvenience this may have caused during your stay. Our team is always looking for ways to improve our guests' experience.
by A verified traveler
Posted 13 Oct 2024
Great hotel
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Matthew,Thank you for taking the time to share your feedback with us. Should you have any more comments or suggestions, we welcome you to reach out directly to our management team for further assistance.
