Ratings based on 48 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
Met on arrival & shown to our room. Asked if we mind dogs. We don't and Mia was a dream, but feel it should be mentioned.
The room was at the back without a view but not an issue, meant it was quiet & we don't go away to sit in our room.
There was tea & coffee, and (just) one biscuit (not a deal breaker obviously) However, the shelf in the bathroom was very dusty (not new dust - it hadn't been cleaned in a while) / the plastic beakers in the bathroom had been used and the skirting boards, and behind the sink were very dirty. However, the bed was large, and the bedding was clean.
There is a bar at the property, but we never saw anyone use it - nor were we told how to contact anyone should we want a drink or what times this was possible.
B/fast 1 - b/fast was very nice indeed. We had to ask for toast twice and received it after we'd finished. We also got 'told off' for sitting at the wrong table (we weren't informed there was a right table) so we made a joke out of it.
Day 2, sat at the right table - the cups were filthy (got them changed)
Day 3, Had to wait for the table so sat in the lounge with the washing. B/fast took an hour & we still had wait for toast. Picked up our napkins, the plates underneath had been used.
Towels used were left in the shower as requested & stayed there for 2 days.
Saw the chef using his tea towel to wipe down the outside handrail when he was on a break
Food was lovely - but all in all not quite good enough. We still love Looe!
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler
Posted 28 Jul 2024
Due to unforseen circumstances we arrived late on our first day, had told Donna and even though it was late she was there to greet us and help with our luggage.
The room was spotless and the view over the estuary beautiful. Breakfast was delicious with thick bacon and sausage from a local butchers.
What we both liked was the attentiveness that Donna gave us and other customers staying there. She would also call each of us by our fist names. Something that just made the stay a bit more personal.
Will definitely be staying there again. Location was excellent and the fact we had a parking permit for parking just over the road just ticked every box. Thank you Donna
by A verified traveler
Posted 15 Jul 2024
by A verified traveler
Posted 2 Jul 2024
Donna was an amazing host who provided an excellent breakfast each morning and went out of her way to make our stay very pleasant. The view from our room was delightful. The stairs were a challenge for two elderly people with luggage.
by A verified traveler
Posted 17 Jun 2024 on Hotels
by A verified traveler
Fantastc stay
Posted 9 Jun 2024 on HotelsThe hotel is ideally located in the town and overlooks the estuary. Donna is a fantastic host; nothing is too much trouble for her. There is plenty of choice for breakfast which is cooked to order.
by A verified traveler
Posted 2 Jun 2024 on Hotels
by A verified traveler
Short break, great B&B
Posted 31 May 2024 on Hotelsby A verified traveler
Posted 26 May 2024
The Deganwy was a beautiful,pleasant place to stay. Donna,son and dog we're really lovely. Nothing was to much trouble. The breakfast was outstanding and worth much more than Donna changes.
We are from Leeds in Yorkshire. And will be greatly looking forward to spending time with Deganwy in 2025
