Ratings based on 643 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pilot Point
Posted 30 Oct 2024
We enjoyed our stay! Very clean and nice rooms.
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Jennifer,We are delighted to hear that you had a pleasant experience with us and found our rooms clean and comfortable. Your kind words motivate us to continue providing exceptional service to our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello LILY, We appreciate you choosing our hotel for your stay. Your satisfaction is important to us, so please feel free to reach out to us with any feedback you may have from your experience. We value your input and would like to ensure your concerns are addressed promptly.
by A verified traveler
Posted 10 Oct 2024
Staff was friendly. Not the cleanest.. had a smell to it
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Amanda, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff. Rest assured, we have shared your comments with our housekeeping team to ensure our cleanliness standards are met. We hope to have the opportunity to welcome you back in the future for an improved experience.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Jon,We're joyful to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 2 Oct 2024
Efficient, nice, and clean!
Comment from Hotel Management
5 Oct 2024 by Manager, Hotel Management
Hello George,We are pleased to hear that you found our hotel efficient, nice, and clean. Your positive feedback is greatly appreciated and we hope you had a pleasant stay with us. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team.
by A verified traveler
Posted 1 Oct 2024
This was an older property, but well-appointed, clean, and everything was in perfect working order. The staff was friendly and accommodating, the breakfast was tasty, and parking was convenient. And while it was right off the freeway, it was very quiet. I got a great night's sleep, and a nice, hot shower. I highly recommend this place, especially for the value pricing. Wished I could stay another night.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello James, We are thrilled to hear that you enjoyed your stay at our property and found everything to your satisfaction. Our team strives to provide excellent service and comfortable accommodations for all our guests. It's wonderful to know that you were able to relax and rest well during your visit with us. Thank you for recommending our hotel, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello peng,We are delighted to hear that you had a wonderful experience during your stay with us! Please do not hesitate to reach out if you have any further comments or need assistance. We look forward to welcoming you back in the future.
by A verified traveler
Posted 9 Sep 2024
Easy access to interstate
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Billy,We're pleased to hear that you found our hotel conveniently located near the interstate. Your feedback is valuable to us as we strive to provide a convenient stay for all our guests. If you have any further comments or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Yazmin,We are delighted to hear that you had a fantastic experience during your stay with us! If you have any additional feedback to share, please do not hesitate to reach out to us.
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello David, We're sorry to hear that your experience didn't meet your expectations. We value your opinion and invite you to reach out to us directly to discuss any concerns you may have had during your stay at our hotel. Your feedback is important to us as we strive to improve our services for all our guests.
