Ratings based on 91 Verified Reviews

3.0 out of 5
57% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Aug 2024
a little dated
Comment from Hotel Management
20 Aug 2024 by patel, Hotel Management
Thanks and welcome again.
5 out of 5
by A verified traveler

Posted 20 Jul 2024
Awesome 😎
Comment from Hotel Management
9 Aug 2024 by jashu, Hotel Management
we want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again
5 out of 5
by A verified traveler from Lincolnton

Posted 15 Jul 2024
Great place
Comment from Hotel Management
15 Jul 2024 by nayan, Hotel Management
we want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
4 out of 5
by A verified traveler

Posted 22 Jun 2024
The layouts of the rooms were kinda funky which I actually enjoyed. The AC units are a little loud but work quickly. There is also a coffee shack just behind the motel office which was nice to have.
Comment from Hotel Management
15 Jul 2024 by nayan, Hotel Management
we want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
1 out of 5
by A verified traveler

Posted 26 Mar 2024
Property owners are rude and controlling. I was extremely grossed out by the way they treated the manager in my presence. And the day I checked out I found live bed bugs which I reported to the office who would only refund $40 of the almost $200 I paid to stay 2 nights. To top it off, they accused me of planting the bugs!!! I am outraged.
Comment from Hotel Management
2 Apr 2024 by manager, Hotel Management
I am the manager working for town house motel.the owner treat me well all the time .they all ways treat the customer nicely . in this case it is all about the different rates that i put on paper. they were just making sure about it. we checked the room after they left we could not find any bedbugs even though we call the pest control company and treated that room.sorry for any inconvenience.
4 out of 5
by A verified traveler

Posted 9 Oct 2023
It was great
Comment from Hotel Management
30 Oct 2023 by nayan, Hotel Management
5 out of 5by William on ExpediaPosted Aug 11, 2023Great place!Comment from Hotel ManagementAug 25, 2023 by nayanwe want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
4 out of 5
by A verified traveler

Posted 8 Oct 2023 on Travelocity
Comment from Hotel Management
30 Oct 2023 by Nayan, Hotel Management
5 out of 5by William on ExpediaPosted Aug 11, 2023Great place!Comment from Hotel ManagementAug 25, 2023 by nayanwe want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
5 out of 5
by A verified traveler

Posted 24 Aug 2023
Owner/manager very friendly, available, and accommodating. He is working hard on improving the property but the beds were comfortable, the room was clean, and the selection of TV/movie channels was awesome.
Comment from Hotel Management
26 Aug 2023 by nayan, Hotel Management
we want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
4 out of 5
by A verified traveler

Posted 21 Aug 2023
Comment from Hotel Management
11 Sep 2023 by NAYAN, Hotel Management
Ty for your feedback
4 out of 5
by A verified traveler

Posted 17 Aug 2023
The motel was clean, although it was very run down. The decor was unappealing. There were people about at all hours in the parking lot and on the walkways, although I had local people informing me that it was still a better option than other locations.
Comment from Hotel Management
26 Aug 2023 by nayan, Hotel Management
We are truly sorry that you stay wasnt as pleasent as anticipated, and we also want to Thank you for staying with us, we appreciate any feedback or comments and suggestions you may have on how to improve and better manage the hotel to ensure a pleasent more relaxing stay, and we also want to let you know we are making the necessary changes and taking the steps needed to provide a better more comfortable stay in the future!