Ratings based on 94 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Check in was fast and easy.The staff was great. Rooms were a bit dated and the shower area have could been clean better, but it had a spa bath tub and the heater worked amazingly well.
by A verified traveler
Posted 7 Nov 2024
Great customer service and help
by A verified traveler
Posted 20 Aug 2024
a little dated
Comment from Hotel Management
20 Aug 2024 by patel, Hotel Management
Thanks and welcome again.
by A verified traveler
Posted 22 Jul 2024 on Hotels
The staff were friendly, but otherwise I can't recommend this place. Our bedspread had blood stains and burn holes, the shower curtain was covered with mold, and the chairs smelled so bad we were afraid to sit in them. The area is extremely sketchy. It looked like there were people living in their cars in the parking lot. Definitely not safe after dark.
Comment from Hotel Management
9 Aug 2024 by nayan, Hotel Management
We are truly sorry that you stay wasn't as pleasant as anticipated, and we also want to Thank you for staying with us, we appreciate any feedback or comments and suggestions you may have on how to improve and better manage the hotel to ensure a pleasant more relaxing stay, and we also want to let you know we are making the necessary changes and taking the steps needed to provide a better more comfortable stay in the future!
by A verified traveler
Posted 20 Jul 2024
Awesome 😎
Comment from Hotel Management
9 Aug 2024 by jashu, Hotel Management
we want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again
by A verified traveler from Lincolnton
Posted 15 Jul 2024
Great place
Comment from Hotel Management
15 Jul 2024 by nayan, Hotel Management
we want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
by A verified traveler
Posted 22 Jun 2024
The layouts of the rooms were kinda funky which I actually enjoyed. The AC units are a little loud but work quickly. There is also a coffee shack just behind the motel office which was nice to have.
Comment from Hotel Management
15 Jul 2024 by nayan, Hotel Management
we want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
by A verified traveler
Posted 26 Mar 2024
Property owners are rude and controlling. I was extremely grossed out by the way they treated the manager in my presence. And the day I checked out I found live bed bugs which I reported to the office who would only refund $40 of the almost $200 I paid to stay 2 nights. To top it off, they accused me of planting the bugs!!!
I am outraged.
Comment from Hotel Management
2 Apr 2024 by manager, Hotel Management
I am the manager working for town house motel.the owner treat me well all the time .they all ways treat the customer nicely . in this case it is all about the different rates that i put on paper. they were just making sure about it. we checked the room after they left we could not find any bedbugs even though we call the pest control company and treated that room.sorry for any inconvenience.
by A verified traveler
Posted 9 Oct 2023
It was great
Comment from Hotel Management
30 Oct 2023 by nayan, Hotel Management
5 out of 5by William on ExpediaPosted Aug 11, 2023Great place!Comment from Hotel ManagementAug 25, 2023 by nayanwe want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
by A verified traveler
Posted 8 Oct 2023 on Travelocity
Comment from Hotel Management
30 Oct 2023 by Nayan, Hotel Management
5 out of 5by William on ExpediaPosted Aug 11, 2023Great place!Comment from Hotel ManagementAug 25, 2023 by nayanwe want to say Thank you for your positive and encouraging review, our customers satisfaction is a priority and we are very glad to hear you had a enjoyable stay with us, hopefully we will see you again.
