Ratings based on 539 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The staff is very rude and not friendly,
by A verified traveler
Posted 8 Nov 2024
Very clean and comfortable. I would stay again.
Comment from Hotel Management
17 Nov 2024 by Front Desk Manager. Orlando G., Hotel Management
Thank you for your kind review!We hope to see you againSafe travels!
by A verified traveler
Posted 28 Oct 2024
Great stay.
Comment from Hotel Management
30 Oct 2024 by Mark A, Hotel Management
Thanks for the great review score!
by A verified traveler
Posted 25 Oct 2024
Beds and pillows super comfy. However there were holes in the sheets!
Comment from Hotel Management
30 Oct 2024 by Mark A, Hotel Management
Thanks for the feedback! We will use it to remedy the linen issue you report.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Mark A, Hotel Management
Thank you for the nice review score.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Front Desk Manager. Orlando G., Hotel Management
Thank you for your score!Hope to see you again soon!Pleasant travels
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
14 Oct 2024 by Front Desk Manager. Orlando G., Hotel Management
Thank you for your review!Hope you have pleasant travels
by A verified traveler
Posted 18 Sep 2024
It was a nice property.
by A verified traveler
Posted 13 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Staff was not very friendly or helpful. They give you one towel. When you ask for more they tell you that you need to bring them the other towel to swap out. That’s very inconvenient. It’s August in Colorado you are outside doing fun activities ( hiking, biking, concerts etc. and family activities) you shower twice a day and at least I do not like a wet towel.
Comment from Hotel Management
8 Sep 2024 by FD Manager, Orlando G., Hotel Management
Thank you for your review!We are sorry your experience was not the best, so that we always have clean towels, we do require to swap them with the ones you have as often as possible (by those days we had full capacity) so we can continue offering more.Hope that next time you come back we exceed your expectations.
