Ratings based on 999 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
I will not return. Check-in experience was very disappointing and the room left much to be desired. Sofa bed was very uncomfortable and the bathroom was small. The food and service at the restaurant was superior. The room rate was 604.00 per night. I’ve never experienced a more disappointing stay. Not at all worth the price Not the Opal experience I hoped for.
by A verified traveler from Orlando
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by ZBFDS, Hotel Management
Hi Jeannie! We are happy hear that you enjoyed your time with! Thank you for the amazing feedback, we look forward to seeing you again soon!
by A verified traveler from Tampa
Posted 23 Sep 2024
Bad food quality
Comment from Hotel Management
24 Sep 2024 by ZBFDS, Hotel Management
Hi Margaret! Thank you for the constructive feedback. We hope to see you again soon!
by A verified traveler
Posted 23 Sep 2024
Really enjoyed our visit. Will be coming back.
Comment from Hotel Management
23 Sep 2024 by ZBFDS, Hotel Management
Hi Valerie! We are happy hear that you enjoyed your time with! Thank you for the amazing feedback, we look forward to seeing you again soon!
by A verified traveler
Posted 18 Sep 2024
Very nice resort.
Comment from Hotel Management
18 Sep 2024 by ZBFDS, Hotel Management
Hi Roberto! We are happy hear that you enjoyed your time with! Thank you for the amazing feedback, we look forward to seeing you again soon!
by A verified traveler
Posted 12 Sep 2024
We stayed here after getting married and it was a fantastic experience! As soon as the staff knew they made our stay feel very special and we were incredibly well looked after and even gave us some extra treats too!
An incredible place to stay with just the most wonderful staff - thank you everyone for making our day really special.
Comment from Hotel Management
12 Sep 2024 by Kim , Hotel Management
Hi Gwen! So happy to read your review! We are super happy that you thoroughly enjoyed your stay with us and we are DEFINITELY looking forward to hosting you again!
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by ZBFDS, Hotel Management
Hi Valerie! We are happy hear that you enjoyed your time with! Thank you for the amazing feedback, we look forward to seeing you again soon!
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by ZBFDS, Hotel Management
Hi Rene! Thank you for your review. We are thrilled to know that you thoroughly enjoyed your stay and we definitely look forward to hosting you again! :)
by A verified traveler from Miami
Posted 6 Sep 2024
Very nice and organized,
Clean and convenient
Comment from Hotel Management
7 Sep 2024 by ZBFDS, Hotel Management
Hi Maritta! Thank you for your review. We are thrilled to know that you thoroughly enjoyed your stay and we definitely look forward to hosting you again! :)
by A verified traveler
Posted 3 Sep 2024
So good ambience to relax
Comment from Hotel Management
3 Sep 2024 by ZBFDS, Hotel Management
Hi Melissa! Thank you for your review. We are thrilled to know that you thoroughly enjoyed your stay and we definitely look forward to hosting you again! :)
