Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
One of the chairs is in disrepair. The vinyl is peeling odd and needs to be repaired I r replaced.
Comment from Hotel Management
19 Nov 2024 by Oceanview Inn At The Arch , Hotel Management
Dear Micheal,Thank you for bringing this to our attention. We sincerely apologize for the condition of the chair. Your feedback is valuable, and we will make sure to address the issue and ensure that everything is in good condition for future stays. We hope to have the opportunity to welcome you back soon!Best Regards,Oceanview Inn At The Arch Management
by A verified traveler
Posted 16 Nov 2024
Very clean and manager was personable and accommodating. Will definitely stay here again
Comment from Hotel Management
19 Nov 2024 by Oceanview Inn At The Arch , Hotel Management
Dear Bill,Thank you for your kind words! We're so glad to hear that you had a great experience with both the cleanliness and the service. We look forward to welcoming you back soon!Best Regards,Oceanview Inn At The Arch Management
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Oceanview Inn At The Arch, Hotel Management
Dear Stewart,Thank you so much for awarding us a positive rating for your stay at our Oceanview Inn At The Arch hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Best Regards,Oceanview Inn At The Arch Management
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Oceanview Inn At The Arch, Hotel Management
Dear Tracy,Thank you for a Perfect Score Rating on your stay at Oceanview Inn At The Arch. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Oceanview Inn At The Arch Management
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Oceanview Inn At The Arch , Hotel Management
Dear Angela,Thank you for a Perfect Score Rating on your stay at Oceanview Inn At The Arch. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Oceanview Inn At The Arch Management
by A verified traveler
Posted 11 Nov 2024
Loved the location. Rooms very clean. Staff very friendly.
Didn’t like: fly in room we couldn’t get out,
faucet too large for sink. Water sloshed out of sink and got us wet.
Because we had a view of the beach and sunset, which we loved, the windows could have been cleaner on the outside.
Comment from Hotel Management
12 Nov 2024 by Oceanview Inn At The Arch , Hotel Management
Dear Linda,Thank you for sharing your feedback! We're thrilled that you loved the location, the cleanliness of the rooms, and our friendly staff. We apologize for the inconveniences with the fly and faucet, as well as the window cleanliness. We'll make sure to address these areas for improvement. We hope to welcome you back soon!Kind Regards,Oceanview Inn At The Arch Management
by A verified traveler
Posted 6 Nov 2024
The room was good sized, great for a motel but only average for a hotel. Our room had a very noisy mini-fridge.
Lower rating for service/staff because the off-season check-in ends at 8 pm. You can make accommodations with the front desk if you call early. My problem is that this requirement was hidden under different tabs for both their website and Expedia. I just happened to stumble on it the day before check-in. I would have been screwed if I hadn't seen this since we couldn't be there before 9 pm. Something this significant should be on the front page with all the info about amenities and room options.
Comment from Hotel Management
8 Nov 2024 by Oceanview Inn At The Arch, Hotel Management
Dear Greg,Thank you for your feedback. We’re glad you found the room spacious and suited to your needs, though we understand your concerns about the mini-fridge noise and limited check-in hours during the off-season. We apologize for the inconvenience and agree that important information like check-in policies should be clearly highlighted on all booking platforms. Your feedback will help us work on better communication for future guests, and we appreciate your insight. We hope to welcome you back for a more seamless experience.Thank You,Oceanview Inn At The Arch Management
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Oceanview Inn At The Arch , Hotel Management
Dear Colleen,Thank you for your feedback. We understand that non-refundable reservations can sometimes lead to frustration, especially when plans change. Since your booking was made through Expedia, we encourage you to reach out directly to them regarding any further questions on their cancellation policies. If there’s anything we can clarify, please don’t hesitate to let us know. Sincerely,Oceanview Inn At The Arch Management
by A verified traveler from Spirit Lake
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Oceanview Inn At The Arch , Hotel Management
Dear Nathan,Thank you for a Perfect Score Rating on your stay at Oceanview Inn At The Arch. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit. Best Regards,Oceanview Inn At The Arch Management
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Oceanview Inn At The Arch , Hotel Management
Dear Nancy,Thank you for a Perfect Score Rating on your stay at Oceanview Inn At The Arch. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit. Best Regards,Oceanview Inn At The Arch Management
