Ratings based on 476 Verified Reviews

4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Great service and lovely hotel
5 out of 5
by A verified traveler

Posted 27 Oct 2024
All hassle free, staff were so friendly and helpful. Definitely would recommend and hopefully we'll get back at some stage.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Lovely property . Staff went above and beyond to be helpful !
4 out of 5
by A verified traveler

Posted 19 Sep 2024
Great location just inside the Walled City. Easy access to dining, touring, and entertainment. Great views of the city and direct access to Free Derry for historical context. Room was good though small--only room for one chair for two people. Hotel food was grand. Staff was personable, professional, and responsive. Off-site parking was easy--just one block across the street.
4 out of 5
by A verified traveler

Posted 17 Sep 2024
Wonderful staff.. room was great and except it had a handicap bathroom.. issues with the toilet ..
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Front desk staff is phenomenal; they were so helpful.
4 out of 5
by A verified traveler

Posted 31 Aug 2024
We stayed in the Hannigans apartment which was strange being in a remodeled basement but we got used to it and liked it by the second day. Food and service in restaurant was great.
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Excellent hotel; great food; clean rooms; excellent staff