Ratings based on 951 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
It was in a nice area and the staff were great. Not a bad breakfast but the rooms were small and I haven’t slept on a single bed for years. No windows which was surprising but the TV was good.
Comment from Hotel Management
10 Dec 2024 by Sania Sultana, Hotel Management
Dear Murray, Thank you for your feedback! We’re glad to hear that you enjoyed the location and our staff’s service. We apologize for the inconvenience caused by the room size, bed, and lack of windows. Your comments about breakfast and the TV are appreciated. We’ll use your feedback to improve our services and hope to welcome you back for a more comfortable stay in the future.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Sania Sultana, Hotel Management
Dear Maria,Thank you for your high scores! We appreciate your feedback and look forward to welcoming you back!
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Sania Sultana, Hotel Management
Dear Edward, Thank you for your review!We appreciate your feedback and look forward to welcoming you back!
by A verified traveler
Posted 24 Nov 2024
Give Uche that supervisor role immediately
He changed my room for me after I disliked it and gave me a better room that had a better atmosphere
Comment from Hotel Management
25 Nov 2024 by Sania Sultana, Hotel Management
Dear Shadrach, Thank you for your feedback! We’re thrilled to hear that Uche was able to assist you and improve your stay. We’ll definitely pass on your kind words to him. Your satisfaction is our priority, and we hope to welcome you back for another great experience soon!
by A verified traveler
Posted 24 Nov 2024
Give Uche that supervisor role immediately
I didn’t like the size of my room and I already checked in
And I went to him and he dealt with it. He gave me a better room downstairs and I had a wonderful stay
Comment from Hotel Management
24 Nov 2024 by Abi, Hotel Management
Thank you so much for your glowing review, Uche is quite the star and we will let him know you think so highly of him.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Sania Sultana, Hotel Management
Hi Andy, Thank you for your review! We look forward to welcoming you back!
by A verified traveler
Posted 12 Nov 2024
The staff was friendly and accommodating! Would come back to stay based on hospitality alone. Comfortable bed/pillows, perfect sized room (two of us stayed in family room). Great selection of coffee shops and restaurants in the area. Public transportation right across the street. Only thing off putting was a bit of sound from other occupants through the vents and walls. Would recommend otherwise!
Comment from Hotel Management
13 Nov 2024 by Sania Sultana, Hotel Management
Hi Lauren, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our staff friendly and accommodating. It’s great to know that you appreciated the comfort of our beds and pillows, as well as the convenience of our location. We apologize for any noise you experienced and appreciate your understanding. We look forward to welcoming you back in the future! Safe travels!
by A verified traveler
Posted 12 Nov 2024
Great stay! Reasonable price!
Comment from Hotel Management
13 Nov 2024 by Sania Sultana, Hotel Management
Hi Glenn Peter, Thank you for taking the time to leave us a review! We appreciate the high scores and look forward to welcoming you back!
by A verified traveler
Posted 8 Nov 2024
Nice stay! Great value for the price!
Comment from Hotel Management
11 Nov 2024 by Sania Sultana, Hotel Management
Dear Nadine, Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay and found great value in our offerings. Your positive feedback means a lot to us.We look forward to welcoming you back soon!
by A verified traveler
Posted 3 Nov 2024
The property was lovely, clean, public transport like trains and buses very close by. The rooms are nice, bit small their rooms with single bed have no access to window, one can really tell the time of the day or the weather for the day.
Comment from Hotel Management
4 Nov 2024 by Sania Sultana, Hotel Management
Dear Namatamsanqa,Thank you for your kind words and for highlighting the cleanliness and convenient location of our property. We’re glad to hear you enjoyed your stay overall.We apologize for any inconvenience caused by the room size and the lack of a window in the single bed rooms. Your feedback is valuable to us, and we will consider it as we work to improve our guest experience.We hope to welcome you back in the future and provide an even better stay.
