Ratings based on 827 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Cute place, comfortable beds, but for some people they might not like some of the shabbyness of just lots of use. Hot water was great, beds were comfortable, location was great too. We initially were put on the 4th floor, in which the stairs were a bit to small and narrow for my liking. The staff was kind enough to move us to the 2nd floor. If you need to wash clothes you have to do it between 8-8. Even in the winter the rooms were warm.
by A verified traveler
Posted 3 Dec 2024
Close to 2 Bayswater and Queensway tubes. Paddington station about 20 minute walk (or 1 station away on tube), so a good option for the Elizabeth Line to or from the airport. Great proximity to Kensington Gardens, Notting Hill, Holland Park, Little Venice. Friendly staff. Quiet. Walkable to many shops and restaurants. Small kitchen. Overall a good budget stay. I think the hotel's 3-star rating is bang on. This isn't 4 or 5 star, but neither is the price. Would stay again. No elevator if you have any difficulty with stairs.
by A verified traveler
Posted 20 Nov 2024
The hotel was very conveniently located just a short walk from Bayswater Queensway, tube station, shops, restaurants and also Hyde Park.
Converted from London townhouses, the hotel antique in layout and quite charming.
There are some caveats though: I was in a single room and while well equipped, it was TINY. The second problem was that it was on the third floor, there is no lift and the staircase is VERY narrow and steep. I had bags and it was a real physical challenge to get them to my room. Beware the rooms on the third floor unless you are fit! 🙂
Overall it was a good stay though and I’d stay again.
by A verified traveler
Posted 15 Nov 2024
Warm welcome, clear communication, flexible and accommodating, a very comfortable bed and a good night's sleep - I found all the staff to be especially pleasant and helpful.
by A verified traveler
Posted 15 Nov 2024
Really friendly, great garden and rooms were tastefully decorated with everything we needed. Will stay again.
by A verified traveler
Posted 14 Nov 2024
The staff is very friendly and helpful. Love them garden space on the property. In a great area!
by A verified traveler
Posted 3 Nov 2024
I enjoyed my stay here. Service was good and is located near the Bayswater and Queensway station. Hyde Park is less than a block away. I would just make sure to get a room in the lower floors. They don’t have an elevator and the stairs were so steep! Kudos to the cleaning crew who kept my room always tidy and clean ♥️
by A verified traveler
Posted 2 Nov 2024
Comfortable bed, roomy in family room, steep narrow stairs, dim lights.
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 24 Oct 2024
Clean and cozy with all needed amenities.
