Ratings based on 1,045 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
I stayed here for eight days and it was great. I loved everything about it. Most of the staff were friendly and warm.
The only negative I had would be the tiny bathroom. I could barely sit on the toilet or get in the shower and one of the check-in staff Andre who was very rude.
Other than that, it was a great stay I would recommend it
Comment from Hotel Management
21 Nov 2024 by Suchi Agarwal, Hotel Management
Dear Ms Georgina,Thank you for your valuable feedback. I would like to sincerely apologise for the inconvenience you experienced during your stay. Customer satisfaction is our top priority and we will definately strive to improve our services. On a more positive note, I am extremely glad to hear that your overall experience at the hotel was pleasant and we very much look forward to welcoming you back on your next visit to London.Kind Regards,Suchi AgarwalGeneral ManagerTrebovir Hotel
by A verified traveler
Posted 21 Nov 2024
Very close to Earl’s Court Station. Very convenient!
Comment from Hotel Management
21 Nov 2024 by raj, Hotel Management
Dear Martha, Thank you for taking the time to share your feedback with us. We are glad to hear that you had a great experience and rated us 04/05. We are happy that we were able to exceed your expectations and provide you with a great stay. We appreciate your review and look forward to welcoming you back in the future. Kind regards, Raj Reception team
by A verified traveler from Cincinnati
Posted 16 Nov 2024
Very helpful staff, clean and comfortable spaces
Comment from Hotel Management
17 Nov 2024 by Malav, Hotel Management
Dear Vickie,Thank you for taking the time to share your feedback with us. We are glad to hear that you had a great experience and rated us 5/5. We are happy that we were able to exceed yourexpectations and provide you with a great stay. We appreciate your review and look forward to welcoming you back in the future.Kind regards,Malav Suthar,Reception Team
by A verified traveler
Posted 16 Nov 2024
Solo traveller. Great stay.
Comment from Hotel Management
16 Nov 2024 by raj, Hotel Management
Dear Mitchell,Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Raj Thakar, Reception Team.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Andrei, Hotel Management
Dear John, Thank you for sharing your feedback and for your visit to Trebovir hotel. Please rest assured your review is very important for us in order to improve our service and to create the best experience for our guests. We are looking forward to welcome you back, Kind regards, Andrei Assistant Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Great place
Comment from Hotel Management
9 Nov 2024 by raj, Hotel Management
Dear Wilfred,Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Raj Thakar, Reception Team.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by raj, Hotel Management
Dear Christiane,Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Raj Thakar, Reception Team.
by A verified traveler
Posted 7 Nov 2024
This place was as advertised and reflects its Expedia rating. Located steps from the tube. Beds were small for anyone over 6ft tall. Staff was friendly and helpful.
Comment from Hotel Management
7 Nov 2024 by raj, Hotel Management
Dear David,Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Raj Thakar, Reception Team.
by A verified traveler
Posted 6 Nov 2024
Really good service, our triple room was narrow but comfortable and clean. A lovely continental breakfast was served and it was lovely, would stay again if needing a clean and safe place with good transport links and of course that doesn’t break the bank.
Comment from Hotel Management
6 Nov 2024 by raj, Hotel Management
Dear kill,Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Raj Thakar, Reception Team.
by A verified traveler
Posted 30 Oct 2024
I don’t have ANY negative thing to say about my stay. Welcoming, pleasant and very helpful staff - Malav & other front desk staff, Stuti & the breakfast ladies, all were excellent. Will definitely stay again.
Comment from Hotel Management
30 Oct 2024 by Malav, Hotel Management
Dear Okwuoma,Thank you so much for taking the time to write this review! We are happy to learn that you had a good experience at our hotel. We are glad that our staff, amenities, and facilities met your expectations and that you enjoyed your time here. We are always making efforts to provide the best possible experience for our guests, and it is great to hear that we succeeded in your case. We hope to welcome you back soon!Kind regards,Malav Suthar,Reception Team
