Ratings based on 125 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Nice lobby and ground floor but the rooms are tiny. There was no closet or dresser to store our clothes or space for our suitcases. Washroom had no fan or window. Carpet was filthy.
by A verified traveler
Posted 30 Apr 2024
Good location, good value.
by A verified traveler
Posted 24 Jun 2023
Would not accommodate date change with notice.
by A verified traveler
Posted 28 Jan 2023
We stayed in 851. Checked in at 3PM from our flight from Canada. What unique about the property is the people that works there. They are very approachable and helpful with all our questions. From check in to check out the General Manager was friendly and very professional. Eshma helped us at 2AM with our food cravings! Shes so wonderful and very nice! Kudos! Melanie from breakfast is wearing a great early in the morning! Overall very nice.
by A verified traveler
Posted 27 Jan 2023
This property worked very well for us. Located very close to the Waterloo train station. Very friendly staff.
by A verified traveler
Posted 22 Sep 2022
This hotel is more like a Hostel. The hotel has no AC, no wash towels, if you are a big person good luck in the shower, it was so small.
by A verified traveler
Posted 18 Sep 2022
The bathroom shower has very low water pressure, and no fan. The quality of the place was closer to a hostel than a hotel. The AC was broken so they provide a small heater. Not a horrible stay overall, but definitely not worth the couple hundred we paid.
by A verified traveler
Posted 16 Sep 2022 on Orbitz
Had a nice stay here my 1st time in London. The staff were super friendly and helpful with checking bags to late checkout to breakfast service. I felt very comfortable and it was great for a 3 star hotel! Also, it was very clean!
by A verified traveler
Posted 22 May 2022 on Ebookers
by A verified traveler
Posted 11 May 2022
