Ratings based on 244 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Amazing hotel!
Comment from Hotel Management
20 Nov 2024 by Author, Hotel Management
Dear Azalia,
Thank you for sharing your feedback with us.
We are happy to hear that you enjoyed your stay with us at The Zetter Marylebone.
We hope to see you again soon!
Kind regards,
The Zetter Marylebone Team
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 5 Nov 2024
I had an amazing stay at The Zetter Marylebone! The hotel is very charming and I loved the decor. Had a lovely bath in a huge soaking tub (with shower) my first night. The common areas are lovely too with very friendly, helpful staff. Neighborhood has great food options within 1 block and proximity to Oxford St. is awesome for hardcore shoppers. Highly recommend!
Comment from Hotel Management
11 Nov 2024 by Author, Hotel Management
Dear Patricia,
Thank you for your feedback.
We are happy to hear that you enjoyed your stay and that our team made a positive impact on your experience.
We look forward to welcoming you back soon.
Best regards,
The Zetter Marylebone Team
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Lovely place. Only complaint is outlets in rooms need an upgrade. Needed to dry hair outside of bathroom twisting to see mirror bc outlet was outdated inside.
Comment from Hotel Management
7 Oct 2024 by Author, Hotel Management
Dear Bronwyn,
Thank you for your kind review! We’re happy to hear you enjoyed your stay. Regarding the outlets, due to UK safety regulations, only shaver sockets are allowed in bathrooms to prevent electrical hazards. We understand this can be inconvenient and will explore ways to improve guest comfort.
We hope to welcome you back soon!
Kind regards,
The Zetter Marylebone team
by A verified traveler
Posted 29 Sep 2024
Excellent location. Very central, but quiet. Staff and service were great.
Comment from Hotel Management
1 Oct 2024 by Author, Hotel Management
Dear Thomas,
Thank you very much for taking your time and sharing your kind words,
We are looking forward to welcoming you back soon.
Kind regards,
The Zetter Marylebone team
by A verified traveler from Springfield
Posted 21 Sep 2024
Wonderful in every way. Can’t wait to come back.
Comment from Hotel Management
23 Sep 2024 by Author, Hotel Management
Dear Robert,
Thank you very much for your kind words. We are delighted to hear that you enjoyed your stay with us at The Zetter Marylebone.
We look forward to welcoming you again soon.
Kind regards,
The Zetter Marylebone team
by A verified traveler from Toronto
Posted 8 Sep 2024
Very unique hotel in prime London location. No gym but really close to Hyde park entrance so getting a 5km run no problem.
Staff were amazing and rooms spacious by London standards. Will definitely return
by A verified traveler
Posted 4 Sep 2024
very historical. the staff were lovely.
Comment from Hotel Management
10 Sep 2024 by Author, Hotel Management
Dear Elissa,
Thank you for your review! We are delighted to hear that you enjoyed the charm of our hotel. It is always great to hear such positive feedback, and we look forward to welcoming you back again soon.
Kind regards,
The Zetter Marylebone team
by A verified traveler
Posted 26 Aug 2024
The Zetter Marylebone is a delightful gem of cozy hospitality in a wonderfully walkable (yet incredibly quiet at night!) neighborhood. The whole place feels anti-cookie-cutter in a distinctly English way, it feels full of history yet with all the modern amenities. Kind, attentive staff, respectful fellow guests (it seems to attract nice people), and I heard the afternoon tea was fabulous (unfortunately I missed it). Highly highly recommend the Zetter, I'll be coming back.
Comment from Hotel Management
30 Aug 2024 by Author, Hotel Management
Dear Clare,
We are absolutely thrilled to hear that you had a fantastic experience at our hotel! Your perfect score means the world to us. We strive to provide nothing but the best for our guests, and we are delighted that you enjoyed our service. Thank you so much for choosing to stay with us, and we look forward to welcoming you back for another exceptional stay in the future!
Kind regards,
The Zetter Marylebone team
