Ratings based on 436 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Great hotel actually on Clapham Common. Nice restaurant. Delicious breakfast. Five minutes walk to the tube and several buses.
Comment from Hotel Management
1 Nov 2024 by Lana, Windmill Hotel, Hotel Management
Hi Theresa,Thanks so much for the review - glad you enjoyed your visit and had time to have some breakfast with us as well. Hope to welcome you back again.Kindest Regards
by A verified traveler
Posted 13 Oct 2024
We absolutely loved our stay at the Windmill. The rooms were so cute and cozy. The bed was incredible. The night manager who checked us in was extremely friendly and helpful. The pub was also excellent. We had dinner there twice because it was so good. The breakfast was not good so I don’t recommend it but everything else was great. The area is very quiet by a park and is a short walk to the tube. Definitely would stay here again!
Comment from Hotel Management
15 Oct 2024 by Lana, Windmill Hotel, Hotel Management
Hello Jessica,Thank you for taking the time to leave us such lovely feedback. Lovely to hear you liked the bedrooms and our team was welcoming, helpful and you've already decided on visiting again sometime - we are looking forward to it.Kindest Regards
by A verified traveler
Posted 6 Sep 2024
Amazing staff and great location. Lots of cute shops and cafes near by. Only downside is it’s a ten minute walk to the subway but other than that it’s a 10/10
Comment from Hotel Management
9 Sep 2024 by Lana, Windmill Hotel, Hotel Management
Hi Jessica,Thanks for the feedback. Glad to hear you liked the Clapham Common and Old town areas and really enjoyed your stay. We'd love to welcome you back sometime soon.Kindest Regards
by A verified traveler
Posted 21 Aug 2024
Really nice place with nice people and easy access to the bus.
Comment from Hotel Management
21 Aug 2024 by Lana, Windmill Hotel, Hotel Management
Hi Gregory,Thanks for the feedback - it's much appreciated. We're happy to hear you had a lovely stay and hope to welcome you back again.Kindest Regards
by A verified traveler
Posted 12 Aug 2024 on Hotels
This is an older building currently (summer 2024) undergoing renovations so the hallways are not in the best of conditions and you will see construction folks around during the day (didn't hear any noise though). That being said, the rooms and bathrooms are quite spacious (got a double) for London quarters. The shower itself was a bit small but there is a tub with shower if needed and the toiletries provided are nice (sustainable re-fill bottles of shampoo, conditioner, body wash, hand soap, and lotion). Staff are friendly and the reception desk is staffed 24/7, which was great since we arrived after midnight and got the full welcome. We had breakfast twice, once the continental and once a la cart, price was fair and continental was filling. Sadly, we did not get to enjoy the restaurant and pub in the evenings as we were out every night but they were always full upon our return. The location is great as it is literally within the park and there is a bus stop right in front or the tube is less than a 10 min walk away.
Comment from Hotel Management
12 Aug 2024 by Lana, Windmill Hotel, Hotel Management
Hi Laura,Thanks for the feedback - we appreciate you taking the time to leave this. Glad to hear you really liked the re-fillable toiletries by Bramley in rooms and could travel around with ease from our location after enjoying some delicious breakfast. Really hope to welcome you back again in the future.
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Lana, Windmill Hotel, Hotel Management
Hello,Thank you for rating your stay - it's much appreciated.We hope to welcome you back again sometime.Kindest Regards
by A verified traveler
Wonderfull hotel/pub !
Posted 25 Jul 2024 on HotelsIt was wonderful! One of the best hotel I have ever been
Comment from Hotel Management
26 Jul 2024 by Lana, Windmill Hotel, Hotel Management
Hi Isaline,Thanks for the feedback. Lovely to hear you enjoyed your stay and we look forward to welcoming you back again in the future.Kindest Regards
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Lana, Windmill Hotel, Hotel Management
Hello David,Thank you for the rating - much appreciated and we hope to welcome you back again sometime soon.Kindest Regards
by A verified traveler
Rediscovering Clapham as former residents
Posted 19 Jun 2024 on HotelsWe really enjoyed our stay, and we have already shared our experience with others. The room was in above average condition, and it was surprisingly quiet despite facing the restaurant/pub. The shower pressure was great. If I had to provide constructive criticism, I would recommend that the flooring and shower stall be upgraded.
Comment from Hotel Management
19 Jun 2024 by Lana, Windmill Hotel, Hotel Management
Hello,Thank you for the feedback. Glad you enjoyed your stay and found it to be quiet and relaxing. You'll be glad to hear that we do have a refurbishment coming up and your mentioned bathroom issues will be dealt with and improved very shortly! We do hope to welcome you back again sometime.
by A verified traveler
Great location, awful room
Posted 9 Jun 2024 on HotelsGreat location, comfortable beds but that's about it. Our room was very tired, not very clean and extremely dark. Mould in the bathroom, chipped furniture, dirty curtains. Very expensive for what it is. Location is excellent and it was quiet.
Comment from Hotel Management
10 Jun 2024 by Mr. Nagi, Windmill Team, Hotel Management
Thank you for taking the time to review our place and we are sorry your experience was not 100% satisfactory.Your comments have been passed to the relevant managers to act upon.Many thanks
