Ratings based on 133 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stratford
Posted 30 Apr 2024
Superior staff and service
by A verified traveler
Posted 7 Dec 2023
by A verified traveler
Posted 7 Jul 2023
Superb!! The staff are incredible and made our return journey seamless.. they are so welcoming and very attentive. The hotel is a perfect location especially as we went to see a concert in Hyde Park! It’s a gem of a hotel right in the heart of London…
by A verified traveler
Posted 10 May 2023
Excellent hotel! Excellent staff and rooms!
by A verified traveler
Posted 27 Mar 2023 on Hotels
by A verified traveler
Posted 13 Dec 2022 on Hotels
by A verified traveler
Posted 11 Nov 2022
Gracious service Friendly respectful staff Intimate hotel that made us feel special
by A verified traveler
Posted 13 Oct 2022
Staff was great, property was great, location was great, and honestly, for what you get compared to the competition, its reasonably priced. Highly recommend.
by A verified traveler
Posted 17 Jun 2022
The staff at this property were heaven! I had a traveling snafu, and they handled everything perfectly. Would recommend to anyone looking for a boutique and bespoke experience. Lovely is an understatement -- the staff are all top-notch and I'll be back. Truly appreciate the attentiveness and warmth. xx
by A verified traveler
Posted 11 Dec 2021