Ratings based on 976 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Very convenient location, clean and comfy
by A verified traveler from vancouver
Posted 29 Nov 2024
Clean comfy friendly and a very convenient location to explore London. Pretty good value all in all
Comment from Hotel Management
29 Nov 2024 by SR, Hotel Management
Dear BareeThank you for your review and the perfect score. We are happy that you had a great stay with us and you enjoyed the convenient location as well.We would love to have you back one day. Best wishes until next time, With Regards,Sarath - Reception team
by A verified traveler
Posted 29 Nov 2024
Excellent location. Very good and friendly service.
Comment from Hotel Management
29 Nov 2024 by SR, Hotel Management
Dear Helga Thank you so much for your wonderful review! We are happy that you had a great stay with us. We are delighted that you enjoyed your room and our convenient location. We look forward to welcoming you back on your next visit!With Regards,Sarath - Reception team
by A verified traveler
Posted 28 Nov 2024
Staff was great, room was perfect for a couple
Comment from Hotel Management
28 Nov 2024 by Nived, Hotel Management
Dear Kendrick,Thank you for your amazing review after your stay with us. We are delighted to know that the room was perfect for your needs. Thank you for mentioning our team.We look forward to welcoming you back soon.Kind Regards,Nived - Reception team
by A verified traveler from Shelton
Posted 21 Nov 2024
.
Comment from Hotel Management
23 Nov 2024 by SR, Hotel Management
Dear Bishad,We appreciate your review and the flawless score. We're glad your stay with us was enjoyable. One day, we hope to see you again. Until the next time, best wishes Sarath - Reception team
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
23 Nov 2024 by SR, Hotel Management
Dear KurtThank you for your review and the perfect score. We are happy that you had a great stay with us. We would love to have you back one day. Best wishes until next time, Sarath - Reception team
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by SR, Hotel Management
Dear OliverThank you for your review and the perfect score. We are happy that you had a great stay with us. We would love to have you back one day. Best wishes until next time, Sarath - Reception team
by A verified traveler from WESTPORT
Posted 12 Nov 2024
Kitchenette feature was useful (sink, fridge, plates and cutlery). Room wasn't large, but it's London. No facewashes or bars of soap in the bathroom, the tub was a tripping hazard. Confusing array of light switches. I would stay there again but would need a safer shower.
Comment from Hotel Management
12 Nov 2024 by SR, Hotel Management
Dear GlennThank you for taking the time to leave a review. We are glad to hear that you found our rooms clean and our staff helpful. However, we regret that other aspects of your stay did not meet your expectations. We are in the process of updating our rooms to ensure a more modern and comfortable experience for our guests. Your feedback is invaluable as it helps us improve.We hope you will consider staying with us again in the future so we can provide you with an even better experience.With Regards,Sarath - Reception team
by A verified traveler
Posted 31 Oct 2024
Fantastic property will definitely stay again
Comment from Hotel Management
5 Nov 2024 by SR, Hotel Management
Dear LouisThank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. We would love to have you back one day. Sarath - Reception teamBest wishes until next time,
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
5 Nov 2024 by SR, Hotel Management
Dear DanielThank you for your review and the perfect score. We are happy that you had a great stay with us. We would love to have you back one day. With Regards,Sarath - Reception team
