Ratings based on 983 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The staff were very attentive and helpful, the rooms were comfortable, and the location was excellent for exploring the area.
by A verified traveler
Posted 11 Nov 2024
Very helpful and friendly staff
Comment from Hotel Management
12 Nov 2024 by Tommy - Reception Team, Hotel Management
Dear Suzanne, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. As you have mentioned. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. Your rating is incredibly valuable to us and it motivates our team to continue to delivering exceptional service to our guest. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.
by A verified traveler from Orland Park
Posted 11 Nov 2024
Amazing location close to everything. Great food options right along Bedford St.
Comment from Hotel Management
12 Nov 2024 by Tommy - Reception Team, Hotel Management
Dear King, thank you for your kind review and feedback. We are delighted to know that you have had a pleasant stay at our hotel. As you have mentioned. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Our reception team are knowledgeable of the neighbourhood and are happy to provide recommendations. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.
by A verified traveler
Posted 8 Nov 2024
Had to do a layover for a night on a recent trip. Great location.
Comment from Hotel Management
8 Nov 2024 by Tommy - Reception Team, Hotel Management
Dear Kanwar, thank you for your kind 5 out of 5 rating. We are delighted to know that you have had a positive stay at our hotel. Your rating is incredibly valuable to us and it motivates our team to continue to delivering exceptional service to our guest. As you have mentioned. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.
by A verified traveler
Posted 3 Nov 2024
Fantastic hotel in the heart of the action.
Comment from Hotel Management
4 Nov 2024 by Tommy - Reception Team, Hotel Management
Dear Michael, thank you for your kind 5 out of 5 rating. We are delighted to know that you have had a positive stay at our hotel. Your rating is incredibly valuable to us and it motivates our team to continue to delivering exceptional service to our guest. As you have mentioned. The hotel is located at the heart of London especially at Covent Garden. There are a variety of restaurants, bars, theatres, attractions, and more. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.
by A verified traveler
Posted 30 Oct 2024
We had a really wonderful stay! The hotel is clean, new and really well appointed. It was great to have a mini kitchenette too! The staff were truly wonderful - super helpful and kind too. Can’t recommend this hotel enough - we will definitely stay again :)
Comment from Hotel Management
1 Nov 2024 by Tommy - Reception Team, Hotel Management
Dear Bonnie, thank you for your kind 5 out of 5 rating. We are delighted to know that you have had a positive stay at our hotel. Your rating is incredibly valuable to us and it motivates our team to continue to delivering exceptional service to our guest. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.
by A verified traveler
Posted 30 Oct 2024
This hotel is fantastic! I have stayed in a few hotels in London and The Resident beats them all. The staff are so attentive and caring. They are exceptionally friendly and very helpful. The room was a king double and it faced The Strand. The room was wonderfully clean with a modern bathroom and a super soft bed. Even though we were on a busy road, you surprisingly couldn’t hear any traffic noise. My husband and I will be sure to stay here again. It is a hidden gem. Thanks for a great stay.
Comment from Hotel Management
30 Oct 2024 by Himalay - Reception Team, Hotel Management
Dear Claire,Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic stay with us at The Resident. Our team takes great pride in providing attentive and caring service, and it’s delightful to know that you found them exceptionally friendly and helpful.We’re glad you enjoyed the comfort of our room and appreciated the cleanliness and modern amenities. It’s also great to hear that the traffic noise didn’t disturb your stay. We look forward to welcoming you and your husband back for another memorable visit. Thank you for considering us a hidden gem!
by A verified traveler
Posted 26 Oct 2024
Perfect location
Comment from Hotel Management
27 Oct 2024 by Himalay - Reception Team, Hotel Management
Dear Ayelet,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed your stay and found our location to be perfect. We strive to provide the best experience for our guests, and your feedback means the world to us. We hope to welcome you back soon!
by A verified traveler
Posted 24 Oct 2024
Brilliant hotel
Comment from Hotel Management
24 Oct 2024 by Tommy - Reception Team, Hotel Management
Dear Guest, thank you for your kind 5 out of 5 rating. We are delighted to know that you have had a positive stay at our hotel. Your rating is incredibly valuable to us and it motivates our team to continue to delivering exceptional service to our guest. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.
by A verified traveler from West Boylston
Posted 24 Oct 2024
I don’t hold it against the hotel…but bring earplugs! The Strand is a major road leading to a major gathering place and the noise from that combination can be daunting. We heard sirens go by every night but one…and being on the fifth floor doesn’t help.
Comment from Hotel Management
24 Oct 2024 by Tommy - Reception Team, Hotel Management
Dear Lauren, thank you for your review and feedback. The rooms windows are equipped with a doubled glazed that should block out most of the noises from outside. As you have mentioned. The Strand is a major road with many gathering and it can be noisy during certain period of time. At anytime during your stay, please let us know if you need any help or any concerns that you may have. So that we maybe able to help to make your stay a little more comfortable. We can provide earplugs or offer a quieter room when possible. If there is anything in particular you would like to speak further, it will be a pleasure to assist you. Thank you for staying at The Resident Covent Garden and we hope to see you again in the future.
