Ratings based on 970 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 2 Oct 2024
everything was exceptional
by A verified traveler
Posted 27 Aug 2024
Basic hotel. Within walking distance to Victoria Station in a nice neighborhood. The property felt a bit run down. There were some issues with the lights flickering in our (basement) room. The beds we’re comfortable. Fine for an overnight stay.
by A verified traveler
Perfect location
Posted 13 Aug 2024 on HotelsThe Portico hotel was lovely, nicely presented. Room was perfect for what we needed somewhere to sleep. Comfy with everything you need. Nice having tea and coffee facilities in room and although we didnt use it was nice to see a safe to use if you were staying for a longer time. Reception was very welcoming and polite when we arrived and also when we came back from an evening out. Hotel was nicely decorated and in a super location. Took ys only 15/20 mins to walk to Buckingham Palace and 2/3 mins walk to Victoria Station. Lots of restaurants and bars within a 5 min walk, nice atmophere in the evening times in the area. Would stay here again and would recomend.
by A verified traveler
Posted 9 Aug 2024
This room had all we wanted for our family of four in summer in London; 3 beds and aircon. Thankfully the family room is only one floor up. The hotel is a lot further away from Victoria Station than what I had expected. And 5-10min. walk to restaurants and pubs, but because of this the area is super quiet.
by A verified traveler
Convenient to local transport. Well decorated
Posted 24 Jul 2024 on HotelsThe decor was very cute. The hotel is very close to Victoria Station, providing many transportation options, even to the airport. The staff was very friendly. The room was a bit small, but that was expected coming from America. The only comment is that they needed to dust behind the TV; otherwise, the room was well-kept and clean.
by A verified traveler
Posted 17 May 2024
Lovely decor and very clean.
I booked a single room which was small but had everything you needed for a short stay. The bed was really comfortable and the bathroom was modern and well fitted.
The only downside was that it was on the 4th floor with no lift which could be challenging if you had heavy luggage
Comment from Hotel Management
18 Jun 2024 by The Management, Hotel Management
Dear Guest,Thank you for your lovely review. We're delighted to hear that you enjoyed our clean and well-equipped single room, comfortable bed, and modern bathroom. We appreciate your feedback about the lack of a lift, and we'll consider this for future improvements. We hope to welcome you back for another enjoyable stay.Best regards, The Management
by A verified traveler
Posted 25 Apr 2024
Perfectly situated. Ideal location that met all of my requirements. The staff, particularly the concierge at reception was most helpful and friendly. I would highly recommend & will certainly return in the future.
Comment from Hotel Management
18 Jun 2024 by The Management, Hotel Management
Dear Guest,Thank you for your glowing review. We're delighted to hear that our ideal location and helpful, friendly staff met all your requirements. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit.Best regards, The Management
by A verified traveler
Posted 21 Apr 2024
Great location, with close by dining and conveneint accessibility to Central London sightseeing spots.
Comment from Hotel Management
18 Jun 2024 by The Management, Hotel Management
Dear Guest,Thank you for your positive review. We're pleased to hear you enjoyed our great location and convenient access to dining and Central London sightseeing spots. We hope you had a memorable visit and look forward to welcoming you back in the future.Best regards, The Management
by A verified traveler
Posted 28 Jan 2024
So happy
Best location
Comment from Hotel Management
7 Mar 2024 by The Management, Hotel Management
Dear Guest,Thank you for your feedback. We're thrilled to hear that you enjoyed our excellent location. We hope to welcome you back soon.Best regards,The Management