Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Fantastic service. Sylvio and daisy and all of the staff made this a 5 star experience. Beautiful, historic property with all of the modern amenities. Beautiful bar with great bartenders. Can’t wait to return.
by A verified traveler from Mensdorf
Posted 27 Oct 2024
by A verified traveler
Posted 21 Oct 2024
Good position in London
The room has everything you need expresso machine and kettle
Don’t like a shower over the bath
Comment from Hotel Management
21 Oct 2024 by The Kensington Team, Hotel Management
Dear Ms Dance,Thank you very much for taking the time to share your feedback following your recent stay. We always appreciate to hear from our guests and we are very thrilled to hear you have enjoyed your stay. We have also left a note on your profile regarding your shower preference, so next time you visit us, we can arrange a room accordingly.We are looking forward to welcoming you back very soon.Kind regards,
by A verified traveler
Posted 19 Oct 2024
fantastic hotel with excellent customer service. Simply the best!
Comment from Hotel Management
20 Oct 2024 by The Kensington Team, Hotel Management
Dear Jacques, thank you very much for taking the time to share your feedback following your recent stay in The Kensington Hotel.We truly appreciate hearing from our guests and we are thrilled to see that you had such a memorable experience.We are looking forward to welcoming you back.
by A verified traveler
Posted 17 Oct 2024
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Comment from Hotel Management
20 Oct 2024 by The Kensington Team, Hotel Management
Dear Pia,Thank you very much for sharing your lovely feedback with us.We are looking forward to welcoming you back soon.
by A verified traveler from Tucson
Posted 24 Sep 2024
Comment from Hotel Management
13 Oct 2024 by The Kensington Team, Hotel Management
Dear Veronica,Thank you very much for taking the time to share your feedback following your recent stay. We always appreciate hearing from our guests as it gives us opportunity to improve on our product and practices. Thank you once again and we hope to welcome you back very soon. Kind regards, The Kensington Team
by A verified traveler
Posted 11 Sep 2024
You have to consider this property as one of the best 5 star values. Absolutely the best
Comment from Hotel Management
14 Sep 2024 by The Kensington Team, Hotel Management
Dear John,Thank you very much for sharing your feedback following your recent stay in The Kensington Hotel.We are looking forward to welcoming you back soon.Kind regards,
by A verified traveler
Posted 9 Sep 2024
The place is not clean and not comfortable.
Comment from Hotel Management
13 Oct 2024 by The Kensington Team, Hotel Management
Dear Mei, Thank you very much for taking the time to share your feedback following your recent stay. We always appreciate hearing from our guests as it gives us opportunity to improve on our product and practices. Thank you once again and we hope to welcome you back very soon. Kind regards, The Kensington Team
by A verified traveler from Vero Beach
Posted 7 Sep 2024
Wonderful small hotel in a great area but honestly the rooms are so small that there’s barely room to turn around. Not worth it.
Comment from Hotel Management
13 Oct 2024 by The Kensington Team, Hotel Management
Dear Stephen, Thank you very much for taking the time to share your feedback following your recent stay. We always appreciate hearing from our guests as it gives us opportunity to improve on our product and practices. Thank you once again and we hope to welcome you back very soon. Kind regards, The Kensington Team
