Ratings based on 984 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Terrific location and friendly helpful staff
Comment from Hotel Management
16 Dec 2024 by sp, Hotel Management
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by A verified traveler
Posted 11 Dec 2024
This is a lovely hotel, clean, friendly staff and reasonably priced for London. Close to transport links.
Comment from Hotel Management
16 Dec 2024 by sp, Hotel Management
THANK YOU FOR VALUABLE FEEDBACK
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
1 Dec 2024 by sp, Hotel Management
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by A verified traveler
Posted 11 Nov 2024
This hotel is perfect if you just need somewhere to rest your head. Rooms are pretty small but didnt bother as was arriving late and leaving early. The room door was a bit stiff so you had to push firmer to close, making a bang. Felt it would disturb other guests. Staff were very friendly and welcoming
Comment from Hotel Management
1 Dec 2024 by sp, Hotel Management
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by A verified traveler
Posted 9 Nov 2024
Staff were extremely attentive, friendly and helpful. Ideally suited for Kings Cross. Room was compact but if good quality and clean.
Comment from Hotel Management
1 Dec 2024 by sp, Hotel Management
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by A verified traveler
Posted 3 Nov 2024
Avidly enjoed my stay at this hotel, would come again. Thank you for having me
Comment from Hotel Management
1 Dec 2024 by sp, Hotel Management
THANK YOU FOR YOUR VALUABLE FEEDBACK
by A verified traveler from Edenbridge
Posted 20 Oct 2024
Comment from Hotel Management
16 Dec 2024 by sp, Hotel Management
THANK YOU FOR VALUABLE FEEDBACK
by A verified traveler
Posted 20 Oct 2024
Would not stay here again. The staff are great but the property is dirty, tired and the walls are extremely thin. Was woken up constantly by traffic and people in the corridor (and I am really not a light sleeper). But the worst bit was their FIRE ALARM. It went off at midnight and again at 7.30am. Both times were accidental…it was just awful.
Comment from Hotel Management
1 Dec 2024 by sp, Hotel Management
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by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
1 Dec 2024 by sp, Hotel Management
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by A verified traveler
Fine for a night
Posted 14 Oct 2024 on HotelsStayed here for 1 night before getting the Eurostar. Room was OK, small but fine for one night. Dust everywhere, I don’t think it had been cleaned properly for weeks. We stayed in the Lower Floor, it rained heavily in the night and I was awoken at 3am to a loud noise of running water outside and a smell of sewage. I think the gutter was broken and drain had overflowed. On a plus note, bathroom was lovely.
Comment from Hotel Management
1 Dec 2024 by sp, Hotel Management
THANK YOU FOR YOUR VALUABLE FEEDBACK
