Ratings based on 560 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Very nice room in a pleasant pub. Staff were outstanding.
Comment from Hotel Management
4 Nov 2024 by The Grafton Arms team , Hotel Management
Thank you very much for your wonderful review!
by A verified traveler
Posted 26 Oct 2024
This pub only has 11 rooms. I booked one with king size bed (smaller than a king size) but still comfortable. We had trouble operating the AC, so we need to open the window. That is not a good solution since it is noisy on the street. The staff helped us with the AC on the following day.
The location is convenient, only about 5 minutes walk to Warren Street underground.
Comment from Hotel Management
27 Oct 2024 by The Grafton Arms team , Hotel Management
Dear Peter, thank you very much for your kind review! We are hoping to welcoming you back in the near future.
by A verified traveler
Posted 20 Oct 2024
The room was fine. But I was on the 3rd floor (UK— 4th for US guests) with no lift, narrow stairs and stair lights that were apparently on motion sensors but did not go on immediately, briefly leaving me in darkness as I left my room.
Comment from Hotel Management
23 Oct 2024 by Danny, Hotel Management
Thank you for your review
by A verified traveler
Posted 16 Oct 2024
The only issue was a small shower other than that a fantastic hotel
Comment from Hotel Management
17 Oct 2024 by The Grafton Arms team , Hotel Management
Thank you for your review!
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
17 Oct 2024 by The Grafton Arms team , Hotel Management
Thank you for your review!
by A verified traveler from Lake View
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by The Grafton Arms team , Hotel Management
Thank you for your review!
by A verified traveler
Posted 30 Sep 2024
Loved staying here! Staff was so kind and in a great location.
Comment from Hotel Management
1 Oct 2024 by The Grafton Arms team , Hotel Management
Dear Jessica, Thank you so much for your review!Kind regards,
by A verified traveler
Posted 30 Sep 2024
The staff was always very helpful and kind. The room had been updated and was very clean and cozy. The area is clean and close to bus and underground, and there are many restaurants in the area. I would stay here again.
Comment from Hotel Management
1 Oct 2024 by The Grafton Arms team , Hotel Management
Thank you for your review Seth!kind regards,
by A verified traveler
Posted 14 Sep 2024
Amazing place to stay. Clean, quiet, wonderful staff. Rooms are well stocked with nespresso, cookies, chocolate, robe, slippers and chips- every day. Lots of restaurants near by, supermarkets, and the pubs food I incredible. Beds are very comfortable. Close to public transportation and walkable to other attractions.
Comment from Hotel Management
15 Sep 2024 by Bogdan, Hotel Management
Dear Jeffrey Hope you're well Thank you so for your review Regards Bogdan
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Bogdan, Hotel Management
Dear Robert Hope you're well Thank you so much for your review Regards Bogdan
