Ratings based on 772 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Loved it! As a solo traveler I felt so comfortable in this hotel and loved that everything was close.
by A verified traveler from Southend on Sea
Posted 2 Jan 2025
Nice size rooms and modern bathroom. Close to all Stratford shopping, Stadium and Abba Arena.
by A verified traveler
Posted 1 Jan 2025
Lovely stay with very accommodating staff.
by A verified traveler
Posted 31 Dec 2024
Loved the Gantry, nearby mall and train station, daily housekeeping, friendly staff, nice rooftop restaurant! no complaints
Comment from Hotel Management
1 Jan 2025 by Guest Experience Team, Hotel Management
Dear Hawa,Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the Gantry, the nearby mall, and train station, as well as the daily housekeeping and our friendly staff. It's great to know you had a positive experience at the rooftop restaurant as well. We truly appreciate your kind words and look forward to welcoming you back in the future!Kind regards,Guest Experience Team
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Guest Experience Team., Hotel Management
Thank you for the excellent score, we look forward to welcoming you back again in the near future. Until then happy new year for 2025.Warm regards,Guest Experience Team.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Andreea Dumitru-Front desk manager, Hotel Management
Dear George,Thank you for the top rating,feel free to provide further feedback for the betterment of our service.Regards,
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Andreea Dumitru-Front desk manager, Hotel Management
Dear Laura,Thank you for the top rating,feel free to provide further feedback for the betterment of our service.Regards,
by A verified traveler
Posted 19 Dec 2024
very nice
Comment from Hotel Management
25 Dec 2024 by Andreea Dumitru-Front desk manager, Hotel Management
Hello Kelvin,Thanks so much for the positive feedback and we hope you will book another return stay soon.Regards,
by A verified traveler
Posted 17 Dec 2024
The staff did what extra they could to make our stay enjoyable. The staff made areangements that were above and beyond what was expected. I would recommend.
Comment from Hotel Management
25 Dec 2024 by Andreea Dumitru-Front desk manager, Hotel Management
Dear Lauren,Thank you for your wonderful feedback! It means so much to us that our team was able to go above and beyond to make your stay enjoyable. We truly believe in creating memorable experiences for our guests, and we’re thrilled to hear we succeeded during your visit.See you soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Andreea Dumitru-Front desk manager, Hotel Management
Dear Adwoa,Thank you for the top rating,feel free to provide further feedback for the betterment of our service.Regards,
