Ratings based on 868 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Very limited parking at the hotel, not in a particularly nice part of town and the room we were given absolutely stank of drains
by A verified traveler
Posted 8 Nov 2024
The staff was very nice and helpful. The property however is not as it seems in the pictures. The rooms are needing some fixes and the pictures online are should I say outdated compared to what we actually saw in the roo
Itself mood lighting didn’t work air conditioning had issues clean but looked rundown. Staff was in restaurant was very nice also.
by A verified traveler
Posted 6 Nov 2024
First of all. The amenities presented to be part of this hotel are actually the Gold's Gym where you would have to have a membership to access them. Second, in order to check into the hotel, I had to go through the Indian restaurant downstairs. I arrived at 8pm to LHR, and instead of the 1--15 minute drive that was spoken about, it took almost 25mins. When I was dropped off, there was no clear entrance to the hotel, and while outside, I noticed how unsafe it appeared. Groups of people were hanging out across the street on the corner and it felt extremely unsafe, especially for my girlfriend. Won't be staying here again.
by A verified traveler from Abu Dhabi
Posted 23 Oct 2024
Great hotel
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Pro’s: Decent sized hotel room, with good location, close to train stations and the airport. Staff were accommodating when we needed anything. There was access to a pool and hot tub via the gym (full waiver had to be signed before use). The hotel does have AC although when we arrived, the room was almost 32 degrees! Fortunately it cooled down while we went for dinner.
Con’s: Not the greatest lighting - fairly dim and touchscreen buttons to use, some of which didn’t seem to work. The bathroom fan was wildly noisy and tied to the bathroom light so was on whenever the light was. There was a dripping noise at one point and the sink is designed in such a way that the water splashes out and gets your legs damp! The towel warming rack didn’t work but we were told it’s a health & safety concern? The phone wasn’t plugged in and the tv didn’t seem to work either.
Stayed 2 nights, one was enough.
by A verified traveler
Posted 2 Oct 2024
Pro’s: Decent sized hotel room, with good location, close to train stations and the airport. Staff were accommodating when we needed anything. There was access to a pool and hot tub via the gym (full waiver had to be signed before use). The hotel does have AC although when we arrived, the room was almost 32 degrees! Fortunately it cooled down while we went for dinner.
Con’s: Not the greatest lighting - fairly dim and touchscreen buttons to use, some of which didn’t seem to work. The bathroom fan was wildly noisy and tied to the bathroom light so was on whenever the light was. There was a dripping noise at one point and the sink is designed in such a way that the water splashes out and gets your legs damp! The towel warming rack didn’t work but we were told it’s a health & safety concern? The phone wasn’t plugged in and the tv didn’t seem to work either.
Stayed 2 nights, one was enough.
