The Close Airport provides a garden and more. Stay connected with free in-room WiFi.
You'll also find perks like:
Free self parking
A roundtrip airport shuttle (surcharge), express check-out, and express check-in
Smoke-free premises
Guest reviews say good things about the overall condition
Room features
All guestrooms at The Close Airport include thoughtful touches such as laptop-friendly workspaces, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
Showers and free toiletries
Communal kitchens, heating, and limited housekeeping
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 25
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
We should mention
This property does not have elevators
Children 5 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Property is also known as
London Heathrow Airport Rooms H.C C&P Guesthouse Hayes
London Heathrow Airport Rooms H.C C&P Guesthouse
London Heathrow Airport Rooms H.C C&P Hayes
London Heathrow Airport Rooms H.C C&P
London Heathrow HC C&P
The Close Airport Hayes
The Close Airport Guesthouse
The Close Airport Guesthouse Hayes
London Heathrow Airport Rooms H.C by C P
Frequently asked questions
Is The Close Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Close Airport?
Self parking is free at this property.
What time is check-in at The Close Airport?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at The Close Airport?
Check-out is at 11:00 AM.
Does The Close Airport provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Close Airport located?
Located in Heathrow Villages, this guesthouse is 2.6 mi (4.3 km) from Stockley Park and within 6 mi (10 km) of Twickenham Stadium and Brunel University. Windsor Castle and Hampton Court Palace are also within 9 mi (15 km).
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The Close Airport Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 12 out of 81 reviews
10 - Excellent
12
Rating 8 - Good. 22 out of 81 reviews
8 - Good
22
Rating 6 - Okay. 19 out of 81 reviews
6 - Okay
19
Rating 4 - Poor. 8 out of 81 reviews
4 - Poor
8
Rating 2 - Terrible. 20 out of 81 reviews
2 - Terrible
20
6.8/10
Cleanliness
5.8/10
Staff & service
5.0/10
Amenities
6.2/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
10/10
Excellent for the purpose and convenience to the airport terminals and local amenities.
Arden
Stayed 1 night in Jun 2022
8/10
It was great for one night before we went on our holiday, though there was only 1 glass and 2 mugs for 2 people
Katie
Stayed 1 night in Feb 2023
6/10
After we completed to million mile march getting to the house we were feeling like pack mules that had just been herded across the desert. We did give it a cute name though “Jack The Ripper Prospect House”. Baby we was so deep in the hood I got to watch Fridays live out of the window.
Rhonda
Stayed 1 night in Mar 2024
6/10
Make it easier for one to get it, if out the country. Maybe leave WiFI free for someone who doesn’t have internet and can’t get ahold of you
Aldin
2/10
To much noises, very difficult to get in for checking so much confusion! In the room no where to hand the towels and clothes! Very dissatisfied
Neelam
Stayed 1 night in Mar 2024
4/10
Ugh. Place was hard to find and room pretty stark and barren. Shower had drainage problem, and no soap (fortunately, I always travel with some). No one on premises in case of any problems.
I will say that the instructions for finding my room key and getting in to the house were very clear and precise.
Verified traveler
Stayed 1 night in Jun 2022
4/10
The door to my room couldnt be locked from the inside. As its a house with multiple occupancy, i felt very uncomfortable and ended up pushing a lightweight table against the door. I was next to the toilet (shared) which was noisy. You could hear occupants microwaving after 12am. All made for a restless night.
Verified traveler
Stayed 1 night in Nov 2022
2/10
Booked a deluxe double room. Definately not what we got. Room was so tiny. Enough room for a double bed and not much more. Definately not for 2 people with luggage. Heater barely worked. Location good for getting back to heatrow but not much more. Would not stay here again. Definately not in tiny room 5. Should be a single room at best. Sent a message about dis satisfaction but no response. Lots of messages before the stay about confirming identity and account details for a security deposit though.
Graeme
Stayed 1 night in Feb 2024
6/10
It was not very clear at the time of booking what extra measures we have to go through. There was no one at the property to guide. Property have no signs or label. Its just house number and we were not able to locate it despite being in that cul desac. Luckly we have a smart phone to check our code to collect the keys, which was thanks to a neighbour helping us out to locate the area.
Qamar
Stayed 1 night in Jul 2022
2/10
I didn't expect it to be this bad. I found condom in the room even if it was new, but I felt disgusted, the wardrobe is filled with things belonging to the owner so i put my staff on the floor. The kitchen is not clean. The cooker is not working, and because I have a heart condition, I can't order food from out that contains salt. I wanted to cook something for dinner, but unfortunately. The kettle is so dirty that no one can use it. The toilet is not clean. Bed and pillows were acceptable
Ilham
Stayed 1 night in Feb 2024
2/10
After receiving the notification that the accomidation was booked i was dropped off in a dark and unwelcoming area.
I knocked on the door rang the bell and knocked on womdows for 15 minutes before thinking of reporting this as a scam abd rebooking into another motel.
Eventually a voice comes (i guess the management)over the intercom askimg me to log on. I had to use their wifi and pray my low battery on my phone held out and didn't die.
I had to put photos of ID and bank account details into a wattsapp message?! I ended up getting a code for door. Had to see in the dark with no lights.
Then i had to find my key? I asked the neighbours who were no help and luckily another person at the place showed me where to get the key and where the code was.
Absolute joke. Wont be back.
Chris
Stayed 1 night in Apr 2023
4/10
The property is clean, it was a bit tricky to get in the door and we totally missed that we needed to check in again by showing our passport to the camera by the door. Kitchen: Great that there was cutlery and plates etc. There were no paper products to wipe anything off. The “dish towel” was a pillow case. The “sponge” that I assume was left for our use in the kitchen was obviously very old and used. I had to hunt through the cupboards to find the housekeeping cleaning products to replace it. No hand sanitizer or any other cleaner except dish soap. The bathroom: This,I feel, was NOT communicated in the hotel ad as being SHARED between 3 ( or more?) rooms. Had I been aware, I would NOT have booked this property. Also clean but no bath mat - a tile floor is slippery when wet. The tub is VERY high and difficult to “climb” into also there is nothing on the bottom of the tub which ,again, is slippery when wet. This could be a liability if there is an injury. The shower works fine when handheld but is impossible to use hands free as it slides down as soon as the water is changed from tub to shower. This means that water sprays EVERYWHERE and gets the floor wet. Again, a liability. Bedroom: Beds were clean Disappointing there is no media (TV, radio etc) of any kind but it was not promised. There are no hooks to hang clothing or towels anywhere.
This was listed as a hotel but it was a converted residence on a housing estate. No private bathroom
Elaine
2/10
Horrible
Tori
Stayed 1 night in Dec 2024
8/10
Andrew
Stayed 1 night in Sep 2024
6/10
Stephen
Stayed 1 night in Jul 2024
8/10
Ruben
Stayed 2 nights in Jul 2024
6/10
Shirley
Stayed 1 night in Jul 2024
8/10
Araceli
Stayed 1 night in Jul 2024
2/10
I have stayed to check in until midnight And heating is not working Dirty poor service
Redwan
Stayed 2 nights in Apr 2024
10/10
nice experience
Robin singh
Stayed 1 night in Mar 2024
10/10
Claudio
Stayed 1 night in Feb 2024
2/10
This is not an hotel bit a home stay.
It has an old wretched bed for one that they class as double with springs underneath the sheets that they call a mattress, a chair and a tiny table. No wardrobe , no basis amenities and shared bathroom.
Please do not advertise this as an hotel any longer. The receptionist is also very very rude. The so called hotel debited my card with another £26. I do not know what for.
Amudat
Stayed 2 nights in Feb 2024
6/10
La estadía no fue l que esperaba se pagó por un servicio de cocina que no se pudo, ni había cómo prender la cocina la tetera estaba sucia con corrosión el microondas no servía y cuando se conectó hizo circuito