Ratings based on 58 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
I liked everything. I am a big fan of Belmond Hotels and try to stay in them whenever I can.
There was nothing that I didn't like.
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 5 Jun 2024
Location perfect because I wanted to walk to shops and museums
Comment from Hotel Management
29 Jun 2024 by Armiel, Hotel Management
Dear Ms. Mary, It is such a delight to hear from you!We are glad that you love our prime location in between shops! We hope you had a memorable time with us.We would love to welcome you back again soon!
by A verified traveler from Pasadena
Posted 24 May 2024
The staff was outstanding! From the concierge to the restaurant to housekeeping, they all went above and beyond our expectations!
Comment from Hotel Management
1 Jun 2024 by FB, Hotel Management
Dear Robin, Thank you for leaving your review. We are happy to see that you enjoyed your stay with us!We hope to welcome you back again soon.Kind regards,FedericaGuest Experience
by A verified traveler
Posted 12 Nov 2023
by A verified traveler
Posted 13 Aug 2023
Amazing experience felt like place I could call home
Comment from Hotel Management
20 Aug 2023 by Federica, Hotel Management
Dear Mr Abdulla,Thank you for leaving your review. I am glad you enjoyed your stay so much that it felt like home.We hope to welcome you back again soon.Kind regards,Federica
by A verified traveler
Posted 5 Aug 2023 on Hotels
by A verified traveler
Posted 12 Jul 2023
This is a very personal hotel with exceptional service in a wonderful location close to the best stores and great cafes. Hotel restaurants were excellent. Room and bathroom were gorgeous, with the highest quality amenities and fixtures. Everyone was highly accommodating and proactive in assuring that we were comfortable. Having the key to the Cadogan Garden across the street was a huge bonus and a peaceful escape from the busy city. We have stayed in Belmond hotels around the world and have always been so pleased. The Cadogan was just wonderful and whenever we are in London again, it will be where we stay again. Our sincere thanks to everyone for making our stay such a lovely experience.
Comment from Hotel Management
18 Jul 2023 by Federica, Hotel Management
Dear Jean, Thank you for taking the time to write your review. I am glad to read that you had a wonderful time while staying at The Cadogan, and that you enjoyed our restaurant too!It is also lovely to know you had the opportunity to explore the gardens across the street - we also offer complimentary use of the tennis courts in the gardens for our guests, so if you are interested please let us know for next time and we can arrange it for you. We hope to welcome you back again soon.Kind regards,FedericaGuest Experience
by A verified traveler
Posted 25 Jun 2023
Comment from Hotel Management
18 Jul 2023 by Federica, Hotel Management
Dear Christine, Thank you for your review!We hope to welcome you back again soon.Kind regards,FedericaGuest Experience.
by A verified traveler
Posted 22 Jun 2023
Beautiful hotel and great hospitality.
Comment from Hotel Management
24 Jun 2023 by Federica, Hotel Management
Dear Mr. George, Thank you for taking the time to leave your feedback. I am glad to see you enjoyed both the hotel and the service received. We hope to welcome you back again soon.Kind regards,Federica