Ratings based on 13 Verified Reviews

4.5 out of 5
4.5 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Aug 2024
This place was amazing. If you are looking for a cosy, unique, super cool place to stay this is the place for you. We loved it and want to return on our next trip. The communication was great, boat had everything you needed for your stay and was very comfortable (even the pull out couch bed). Fair warning the water pressure is low but the shower temperature was perfect. Can’t wait to go back and hope they add the their fleet.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024 on Orbitz
1 out of 5
by A verified traveler

Posted 20 Jul 2023
Concept was a good idea but the water system really sucked. Took 4 flushes just to get paper down. The shower only had scalding water so was impossible to take a shower for three days. You need a sign that says private boat as we had to tell people it was not part of the floating park. Very noisey at night also might check into rats around the boat it was just not enjoyable at all
Comment from Hotel Management
21 Jul 2023 by The BH team , Hotel Management
Hi Bonnie, Thank you very much for your message and we're so sorry to see your feedback, especially after speaking in person. We did come across during your stay when you said you were experiencing issues with the shower to sort this out and when speaking on the phone again the following evening, you'd mentioned it was then fine. We did also say to please contact us at any point at all if you needed anything else as the team are always on hand and quick to reply. I do hope you found some of your stay enjoyable and we're sorry we weren't able to have more of an opportunity to address any issues you had. Thank you for your feedback.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2023
5 out of 5
by A verified traveler

Fantastic find!

Posted 21 Jun 2023 on Hotels
What a great place to spend an evening! The Boathouse was a little gem that made our last night in London extra fun. The property worked well for 4 people including 2 teens. Everything was so well done and the check-in process was very easy. We had a lovely stay at the Boathouse and will definitely return!
5 out of 5
by A verified traveler

Posted 24 May 2023
Incredibly unique location that was perfect for a family of 4. A little busy during the day, but amazing to have the space in the park and square to yourself at night. Easy walk to Paddington Station and lots of restaurants nearby along the canal
Comment from Hotel Management
25 May 2023 by Louise , Hotel Management
Good Morning, Thank you for your feedback, we really appreciate you taking the time to review your stay with us. We hope you enjoyed staying at the Boathouse London and look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 13 Mar 2023
This was so unique and nice. Easy enough to get to a tube station or hail a taxi. Was very comfortable and got hot from the heaters as well. We wished we stayed there longer. I wish there was more privacy for the bathroom and, I guess as would come with a boat, the plumbing is a bit cumbersome but it's all good and the bath was so nice!
Comment from Hotel Management
22 Mar 2023 by Cara , Hotel Management
Hi Devon, Thanks so much for such a lovely review, we're so happy you enjoyed your stay.Have a lovely week and we look forward to seeing you again soon! Thanks so much, Cara
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2022 on Travelocity
5 out of 5
by A verified traveler

Posted 20 Apr 2022
My two young girls and I were visiting the UK from California. On our trip we had the pleasure of staying at some amazing 5 star venues and can I say, this Boathouse was the thing we were most excited about!...and it did not disappoint! It's smack dab in the center of everything including several great restaurants. The boat itself was perfectly clean and well cared for with dreamy bedding, and lovely decor....and that tub!! WOWZA! Raffaella and Cora were so lovely and accomodating. They really went of their way to make sure we were well taken care of. That meant a lot to me as someone who was traveling abroad by myself with young girls. So I want to extend a heartfelt THANK YOU to The Boathouse in London. We will definitely be reurning whenever we're in town again and I plan to tell everyone I know about this lovely, unique place in the heart of London.
5 out of 5
by A verified traveler from Brighton

Posted 19 Sep 2020
My partner and I or I should say my Fiancé and I had the best secluded overnight stay on the boat house! Great for couples however when staying we did see how amazing it would be if you stayed with friends or family. We were showed round at the beginning and if there were any problems then the book they provide had everything in there for a just in case matter. Also a couple of enjoyable additions which are for free, a couple of bikes and a small row boat. So many restaurants and bars near by and something that was quite special was the open air cinema which can be watched on land or by boat. All in all, stunning location especially at night and if you’re looking for a romantic getaway, a classy hen do, or a glamorous weekend away with family or friends then you’re on to a winner.
Comment from Hotel Management
24 Sep 2020 by Cara, Hotel Management
Hi Paolo, Thanks so much for your wonderful review, we’re so happy you had a great time and we very much look forward to seeing you again soon! Thanks so much, The Boathouse team x