Ratings based on 940 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024
Xxx
Comment from Hotel Management
24 Jul 2024 by Reception, Hotel Management
Dear Maureen,Thank you for your time to score us.
by A verified traveler
Posted 6 Jun 2024
Location was great, across the street from St. Pancras Station. About 25 min walk to denmark street. The size of the room was the smallest I’ve ever seen with a nice window though. Bathroom was very small, the toilet is basically under the sink, however, everything was working properly. No fridge. The room had a carpet smell.
Comment from Hotel Management
6 Jun 2024 by Igor, Hotel Management
Dear Lisiane,Please, accept my humble apologies when it comes to room size as there is very little we can do in such an area as King's Cross Area, however, we have done our best to offer all the facilities in the room with a practical solution.It is great that our prime location worked well for you!
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
2 Jun 2024 by Igor, Hotel Management
Dear Martin,Thank you very much for taking the time to review your recent stay with us. I am extremely happy to know that you decided to give us a try and that the result of your stay was outstanding. We hope it doesn't get too long to welcome you back for another visit.
by A verified traveler
Posted 9 May 2024 on Hotels
Comment from Hotel Management
12 May 2024 by Reception Team, Hotel Management
Thank you for 10 stars! We appreciate!
by A verified traveler
Posted 2 May 2024 on Hotels
Comment from Hotel Management
4 May 2024 by Reception team, Hotel Management
10 of 10, we are on cloud nine! Thank you
by A verified traveler
Posted 23 Apr 2024 on Hotels
Practical and close to Eurostar!
Comment from Hotel Management
24 Apr 2024 by Reception Team, Hotel Management
I am delighted that you had a memorable stay in every way and enjoyed our ideal location! We hope to see you soon.
by A verified traveler
Posted 20 Apr 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Igor, Hotel Management
Thank you for this fantastic 6* score and for sharing your experience with the Hotels.com community!
by A verified traveler
Posted 19 Apr 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Igor, Hotel Management
Dear Fiona,First and foremost, I would like to thank you for your wonderful 10 stars review! I hope that we will have the pleasure to welcome you back very soon!
by A verified traveler
Posted 17 Apr 2024 on Wotif
such a great option for Eurostar travel-so close to station and amazing to have a 24 hr desk,luggage storage options ,ensuite and food nearby.
Comment from Hotel Management
18 Apr 2024 by Reception team, Hotel Management
Thanks for your 5* review. We love hearing from our guests and are delighted you had a great stay with us.We do have a brilliant location, right in the heart of such a vibrant, lively city - Our staff loves it as much as our guests do!
by A verified traveler
Great but tiny
Posted 28 Mar 2024 on HotelsI needed a one night stay near Kings Cross for my daughter and I. What we liked about the hotel: location was perfect for us. It was super quiet, beds are confortable. Room and common areas were clean. Staff was friendly and helpful and we could leave our luggage in a storage before our check in time.
The hotel is in a town house. Our room was on the 4th floor with no elevator and steep (no kidding) stairs. It was OK because we only had carry-ons. Would not have been easy with a large suitcase.
The room was tiny and the bathrooms was like a closet. I’m average size, my daughter is petite and our knees would touch the sink when sitting on the toilet. Impossible to dress in the bathroom as you bend or really turn around. In short, this was a great stay for us because we were there just one night and travelled light.
Comment from Hotel Management
29 Mar 2024 by Igor, Hotel Management
Dear IsabelleThank you for your extended and wonderful review. We are delighted that you benefited well from our prime location. Your kind words and positive feedback are such a great and meaningful compliment. I will share all your kind words with the team, I am sure they will be delighted as well.
