Ratings based on 994 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 20 Aug 2024
The staff was very nice and helpful, and the room was comfortable.
by A verified traveler
Posted 2 Aug 2024
Dirty towels, not clean
by A verified traveler
Posted 25 Jul 2024
Very convenient area. Nice hotel
by A verified traveler
Really good for family of four
Posted 18 Jul 2024 on HotelsFor the central location, we found it great value for money, near victoria station, beds are awesome and can accomodate family of four adults. Highly recommended
by A verified traveler
Posted 6 Jul 2024 on Hotels
About a five minute walk from Victoria Station, which is what we wanted. Great little hotel. Good price and rooms comfortable. Was on 4th floor and no lift, so wouldn't be good for someone with a disability.Nice breakfast tor an extra 7.50. Would stay again.
Comment from Hotel Management
11 Jul 2024 by The Management, Hotel Management
Dear Guest,Thank you for your review and for choosing our hotel. We're delighted you enjoyed your stay and found our location convenient. Your feedback about the lack of a lift is duly noted. We look forward to welcoming you back!Best regards,The Management
by A verified traveler
Small shower room
Posted 5 Jul 2024 on HotelsBathroom was far too small. Not able to sit on toilet properly. Just not enough legroom
Comment from Hotel Management
11 Jul 2024 by The Management, Hotel Management
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience caused by the small bathroom size. Your comments are noted for our future improvements.Best regards,The Management
by A verified traveler
Posted 28 Jun 2024
Great location. Room was small but ok for one night. Terrible wifi and phone signal.
Comment from Hotel Management
11 Jul 2024 by The Management, Hotel Management
Dear Guest,Thank you for your feedback. We appreciate your comments about our great location. We apologize for the issues with wifi and phone signal and will address them promptly.Best regards,The Management
by A verified traveler
Posted 26 Jun 2024
The staff was really kind and helpful. The room was cozy with a wonderful shower! The breakfast was 10$ but was really limited and after we saw it we wished we had just walked to a bakery. Other than that is was great. Beware- steep stairs so request a ground or first floor if you can’t climb them.
Comment from Hotel Management
11 Jul 2024 by The Management, Hotel Management
Dear Guest,Thank you for your kind feedback. We're glad you enjoyed the cozy room and our helpful staff. Your comments about the breakfast and stairs are duly noted for improvement.Best regards,The Management
by A verified traveler
Posted 25 Jun 2024
Overall very nice and clean. Only issue was noise above our room.
Comment from Hotel Management
11 Jul 2024 by The Management, Hotel Management
Dear Guest,Thank you for your feedback. We appreciate your comments and apologize for any disturbance caused.Best regards,The Management