Ratings based on 664 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
The staff went up and beyond to make sure we had the best 3 days in London
by A verified traveler from Chino Hills
Posted 27 Oct 2024
Easy walk from Victoria Station. Staff friendly and professional. Room very comfortable with great amenities.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler from glencoe
Posted 7 Sep 2024
Great staff
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 9 Aug 2024
Not a five star hotel service or atmosphere
by A verified traveler from Surprise
Posted 3 Aug 2024
The customer service is always amazing, The Taj is our home away from home. Although most of the staff are now new to us, it’s always so nice to see a familiar face when we dine for breakfast, Iskra always remembers us. She is so professional and on point, we so look forward to reconnecting with her. A lovely employee who we now consider a friend!
I would also like to commend Paathya for her help and kindness settling our account.
by A verified traveler
Posted 1 Jun 2024
this was not a 5 star room
