Ratings based on 2,328 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Feb 2023
Exactly what we needed. Spot along train route. Clean facility with accommodating staff.
by A verified traveler
Posted 27 Nov 2022
by A verified traveler
Posted 20 Nov 2022 on Hotels
Comment from Hotel Management
21 Nov 2022 by Kristina, Hotel Management
Dear Tomas,thank you very much for choosing Staycity Heathrow and sharing with us your staying experience. Your satisfaction is encouraging for us, which it is what in fact we strive for every day. We look forward to welcoming you back to Staycity Heathrow.Kind Regards,
by A verified traveler
Posted 18 Nov 2022
by A verified traveler
Posted 15 Nov 2022
Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling.
Apartment was nice and clean
Comment from Hotel Management
17 Nov 2022 by Sukhveer Guest Service Manager, Hotel Management
Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly.We very much look forward to being able to welcome you again in the near future.
by A verified traveler
Posted 13 Nov 2022
Have stayed here twice. The first time was an upgrade to a 2 bedroom suite. The suite itself was nice but it was so very far from the lobby which was inconvenient and the hallways were very grungy looking and dark. The 2nd stay I asked for something closer to the lobby which was way smaller being just like a hotel room but it was really bright and clean, close to the lobby and still had the same kitchenette and table as the other suite, which is so very handy. The property is extremely convenient for catching the train to Heathrow with the train station being practically outside the front lobby. The suites are very soundproof. The lobby staff were really nice, friendly and helpful but at times the line up was very long to speak with them so maybe more staff would help. The area around the property is nice and it was so handy having a Tesco close by. There's other shops just a block or 2 away but then it becomes like another world, extremely busy and overcrowded. I was hoping there would be more pubs around but there was only a couple of really small one's and they didn't serve food.
Comment from Hotel Management
17 Nov 2022 by Sukhveer Guest Service Manager, Hotel Management
Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly. We very much look forward to being able to welcome you again in the near future.
by A verified traveler
Posted 12 Nov 2022
Excellent Transport to Heathrow Airport
Comment from Hotel Management
13 Nov 2022 by Sukhveer Guest Service Manager, Hotel Management
Thank you for taking the time to write us this lovely review.
by A verified traveler
Posted 7 Nov 2022 on Ebookers
by A verified traveler
Posted 30 Oct 2022 on Hotels
Comment from Hotel Management
1 Nov 2022 by Kristina, Hotel Management
Dear Ali,thank you very much for choosing Staycity Heathrow and sharing with us your staying experience. Your satisfaction is encouraging for us, which it is what in fact we strive for every day. We look forward to welcoming you back to Staycity Heathrow.Kind Regards,
by A verified traveler
Posted 28 Oct 2022
