Ratings based on 966 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The room was clean and suitable for a 2 star accommodation but having pieces of furniture in hallways I felt was unsafe. The coffee vending machine although free had very little availability. When having breakfast the milk was off and a lot of noise coming from kitchen area which was open to view for the diners.
by A verified traveler
Posted 15 Oct 2024
Property very out dated. Ripped net curtains. Bathroom not clean. Window didn't close properly. No room amenities such as a kettle etc. Vending in lobby but limited choices. Only tea with sugar. Not great. Served a purpose but that is it
by A verified traveler
Posted 12 Oct 2024
It's a small thing, but having USB A ports on the outlets made it so easy to come back at the end of the day and get devices charged and ready for the next day. Some construction is going on, but the room was clean and quiet.
by A verified traveler
Posted 7 Oct 2024
Great location and very nice staff. Breakfast that was included was poor. Bathroom had a water leak so the floor was always wet. Bed was good, room was clean except for the water leak. Looked like the whole property was in process of Reno work.
by A verified traveler
Posted 3 Oct 2024
Property is ok
by A verified traveler from Calgary
Posted 23 Sep 2024
It's near Metro. There's bedbug.
Comment from Hotel Management
24 Sep 2024 by Management , Hotel Management
Dear Guest We have now resolved this and have certification as proof
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 15 Sep 2024
WORST NIGHTMARE OF MY LIFE – INFESTED WITH BEDBUGS!!!!!
If you value your health, your sanity, and your skin, STAY AWAY from this hellhole of a hotel. I’ve had bad experiences before, NOTHING prepared me for this. Dirty, disgusting, outdated, wires and electrical outlet hanging out of the wall. The bed seemed fine at first, until in the middle of the night I felt tiny, crawling sensations all over me.
BEDBUGS. I jumped out of bed in a panic, only to see the horrifying scene: they were everywhere, emerging from the mattress and the pillows. My arms, legs, and back were covered in welts, itching and burning.
Don’t even THINK about bringing your luggage in here. The bugs latched onto my clothes and personal items, so now I have to burn half of what I own! I couldn’t sleep a single second that night, terrified of the next swarm of bites. And when I went to complain to the front desk, the staff acted like it was no big deal! NO BIG DEAL?! Like they were used to this infestation and couldn’t be bothered to fix it. They also claimed they’ve never had bed bug issues before. LIES!! READ OTHER REVIEWS!! THIS IS A PROBLEM!
They refused me another room, “no vacancy” – as if that would make any difference in this **bedbug breeding ground** anyway. I ran out of there, didn’t even bother to stay for the rest of my reservation. Manager refused a refund and so did Expedia. I have already hired a lawyer and filed a dispute with my bank.
STAY FAR FAR AWAY
by A verified traveler from bend
Posted 11 Sep 2024
The worst hotel we have ever stayed at I have lived in Mexico and traveled extensively around the world 32 country's in the last 2 years this place makes a motel 6 look like a hyatt
by A verified traveler
Posted 3 Sep 2024
This is a horror hotel! DO NOT STAY HERE. We stayed for 1 night and had to leave, they had bed bugs, holes in the floors, dirty linens, hair everywhere, peeling wallpaper. The tv didn't work, the drains were backing up, the bed wasn't even sleepable. They did not refund us, neither did expedia even after their "review" which was just trying to call the property - of course they aren't going to answer the phone or approve a refund. DO NOT WASTE YOUR TIME AND MONEY. This hotel should not even be allowed to be listed, it is a health hazard and a danger. EXPEDIA DO BETTER!
