Ratings based on 1,015 Verified Reviews

3.9 out of 5
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Nov 2024
Good place to stay and I would use this hotel again. Because it is part of Stamford Bridge stadium the security felt very good. Only negative was the elevators, which were a little temperamental/slow to service the floors.
Comment from Hotel Management
28 Nov 2024 by Paulo, Hotel Management
Dear Daniel,Thank you for taking the time to share your feedback.We are delighted you had a good experience and were please with security.We look forward to welcoming you again soon.Kind regardsPauloHotel Duty Manager
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Room so clean and well connected area
Comment from Hotel Management
28 Nov 2024 by Paulo, Hotel Management
Dear Mohamad,Thank you for taking the time to share your feedback.We are delighted you had a great experience and were pleased with the room.We look forward to welcoming you again soon.Kind regardsPauloHotel Duty Manager
4 out of 5
by A verified traveler

Posted 24 Nov 2024
Staff very friendly and helpful . Was giving free upgrades to the club room, the room was great bigger than the one I had in my previous stay but it was right at train line. We could hear the train every time it passed and on Saturday morning there was some construction work going on around 9 am.
4 out of 5
by A verified traveler

Posted 24 Nov 2024
Good location
Comment from Hotel Management
29 Nov 2024 by Paulo, Hotel Management
Dear Van Cuong,Thank you for sharing your positive experience.We look forward to welcome you soon.Kind regardsPauloHotel Duty Manager
5 out of 5
by A verified traveler from Portland

Posted 19 Nov 2024
No concerns; all went well.
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Good location, close to the tube. Lovely staff!
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Rooms are big, comfortable beds , well connected with the central London, safe, quiet.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
very nice
4 out of 5
by A verified traveler from Bakewell

Posted 4 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Paulo, Hotel Management
Dear Paul,Thank you for choosing to stay with us and taking the time to share your experience.We look forward to welcome you again soon.Kind regardsPauloHotel Duty Manager
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Paulo, Hotel Management
Dear Devennie,Thank you for choosing to stay with us and taking the time to share your experience.We look forward to welcome you again soon.Kind regardsPauloHotel Duty Manager