Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
We only stayed one night however the room we were allocated was very small (Room No 6) were we to stay in this hotel again we would refuse Room 6 !
Also between the hours of 10.30pm thru 12.30am because Room 6 is nearby a staircase/bar it was extremely noisy with guests arguing and being noisy.
by A verified traveler from HALIFAX
Posted 13 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Excellent staff , very clean.
by A verified traveler
Posted 8 Nov 2024
Great stay in london!
by A verified traveler from Lauder
Posted 1 Nov 2024
Very friendly staff and comfortable accommodation - fantastic collection of whiskies - worth viewing even if you don't drink whisky!
Very enjoyable stay
by A verified traveler
Posted 29 Oct 2024
Very comfortable rooms, excellent breakfast and bar was great. A fantastic stay all round.
by A verified traveler
Posted 23 Oct 2024
Very good
by A verified traveler
Posted 21 Oct 2024
The check-in was fast, this required pre-planning and we appreciate it very much. The staff were friendly. We were lucky enough to have a ground-floor room, albeit it was at the walkway to the bar. This means that everyone who walks past can see inside the room if your door is open (only room 6). Nonetheless, I think the staff did a good job, we hardly heard any noise or steps. The room has limited space but given the age of this building, we think it is okay. The room has everything you need. The hotel is near Hammersmith Underground, within walking distance, of eateries and shopping. We had a good stay. Thank you!
by A verified traveler
Posted 20 Oct 2024
Overall, a beautiful hotel in a perfect location. The staff was very friendly, courteous, and always helpful. I was traveling abroad. They did allow me to check in early and always very eager to help. My only complaint if there is one is that sometimes it look like they did not make up the room. Somedays it looked tidy, other days it did not.
by A verified traveler
Posted 20 Oct 2024
Lovely old building but well kept inside. Very quiet overnight, despite being on a main road. We stayed overnight Saturday and easily found street parking next door (chargeable only to 6.30). Friendly staff, nice room.
