Ratings based on 349 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Simple, basic accomodation in an excellent part of the city. Perfect if the plan is to spend as much time as possible around London. Great public transport close by. Comfortable enough overall
Comment from Hotel Management
30 Nov 2024 by St. David's Hotel Team , Hotel Management
Dear Jamie,Thank you for your feedback! We’re glad to hear that you enjoyed our location and found it convenient for exploring London. We’re also happy to know that the accommodation was comfortable for your stay. We hope to welcome you again on your next visit to the city!Kind regards,St David's Hotel Team
by A verified traveler
Posted 22 Nov 2024
Nice for a quick overnight
Comment from Hotel Management
30 Nov 2024 by St. David's Hotel Team , Hotel Management
Hi BonnieThank you for your feedback! We're glad our accommodation was a good fit for your overnight stay. We hope to welcome you again in the future!Best Regards St David's Hotel Team
by A verified traveler
Posted 20 Nov 2024
Historic building, very quaint. Close to the train station and bus stop. Nice local restaurants. Great staff. Would definitely stay again.
Comment from Hotel Management
23 Nov 2024 by St. David's Hotel Team , Hotel Management
Thank you for your wonderful review! We're glad you enjoyed our historic building, convenient location, and the local restaurants. It's great to hear that our staff made a positive impression. We look forward to welcoming you back soon!Best regards,St David's Hotel
by A verified traveler
Posted 20 Nov 2024
The photos online are very deceiving.
Comment from Hotel Management
30 Nov 2024 by St. David's Hotel Team , Hotel Management
Hi LauraThank you for sharing your feedback. We’re sorry to hear that our rooms did not meet your expectations. We always strive to provide an accurate representation of our property, and we truly appreciate your input.Please note that some booking platforms may not always display all the details or images available on our official website, which may sometimes lead to differences in expectations.We value your comments and will take them into account as we continue to improve. We hope to have the opportunity to welcome you again in the future.Best RegardsSt David's Hotel Team
by A verified traveler
Posted 19 Nov 2024
Great location! Short walk from paddington station.
Comment from Hotel Management
20 Nov 2024 by St. David's Hotel Team , Hotel Management
Hey Justin,Thank you for your feedback! We’re delighted to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future!Kind Regards,St Davids Hotels Team
by A verified traveler
Posted 19 Nov 2024
For the price it is great. Beware no elevator or phone in room. No ac. Wifi good. TV good. People great. Noise vibration from tube feels very historic to me. The noise seemed to stop late night or I just got used to it. The big bus tour stops 30 feet away from the door. Lots of restaurants near. Mcdonald's Tube stop near. Highlight is there is a sparklingly water tap you can fill water bottle for free. I would stay again for the price. Bed firm. Super high ceilings.it seems to be one of those homes that is turned into a hotel. 2 USB in room. You may hear neighbors open their doors. But nothing more
Comment from Hotel Management
20 Nov 2024 by St. David's Hotel Team , Hotel Management
Hey Paul,Thank you for your detailed feedback! We’re delighted to hear you found great value for the price and enjoyed our location with easy access to the tube, nearby restaurants, and the Big Bus tour stop. We’re glad you appreciated the Wi-Fi, TV, USB ports, and the free sparkling water tap.We are sorry about the noise disturbance from the underground. The operators usually grind the surface of the rails every year to keep the noise and vibrations to a quiet rumble, which are typically only felt in the lower ground level rooms. Unfortunately, the operators have not been able to do their annual maintenance for four years, and this has impacted the experience of our guests. The Bakerloo Line service runs from 5:30 am to midnight. As you can imagine, it is hugely frustrating and upsetting for us to have unhappy customers for something beyond our control. The noise and rattling can be minimised if the maintenance works are done, and we will continue to convey this message to the underground operators in hopes they will take action.We appreciate your understanding and hope this issue does not put you off visiting us again in the future. We’d love to welcome you back!Kind Regards,St Davids Hotels Team
by A verified traveler
Posted 19 Nov 2024
Staff very friendly and accommodating. Cute hotel. Right next to Paddington Station
Comment from Hotel Management
19 Nov 2024 by St. David's Hotel Team , Hotel Management
Hi EmilieThank you so much for your kind review! We’re thrilled to hear that you found our staff friendly and accommodating, and that you enjoyed our location next to Paddington Station. It’s wonderful to know that our hotel made a positive impression on you. We truly appreciate your feedback and look forward to welcoming you back on your next visit!Best regards,St. David's Hotels Team
by A verified traveler
Posted 18 Nov 2024
The staff was lovely, nice bathroom, they make your bed every day and give fresh towels. However, they should make it clear that the train absolutely shakes your room.
Comment from Hotel Management
20 Nov 2024 by St. David's Hotel Team , Hotel Management
Hello Teri,Thank you for your feedback! We're glad to hear you enjoyed the service from our lovely staff, the bathroom, and the daily room cleaning. We truly appreciate your comments. We are sorry about the noise disturbance from the underground. The operators usually grind the surface of the rails every year to keep the noise and vibrations to a quiet rumble which are normally felt in the lower ground level rooms only. Unfortunately, the operators have not been able to do their annual maintenance for 4 years now and this has been impacting on the experience of our guests - the Bakerloo Line service is from 5:30am to midnight.As you can imagine, it is hugely frustrating and upsetting to us to have unhappy customers for something that is beyond our control and for noise/rattling that can be minimised if the maintenance works are done. We will continue to convey this message to the underground operators and hope they will do the necessary works immediately.We are sorry that you have had this experience and we do hope it doesn't put you off visiting us in the future.Kind Regards,St Davids Hotels Team
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
