Ratings based on 723 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 20 Oct 2024
Clean, quiet hotel
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 17 Aug 2024 on Hotels
by A verified traveler
Posted 28 Jul 2024 on Hotels
by A verified traveler
Posted 18 Jul 2024 on Hotels
by A verified traveler
Dirty Room
Posted 15 Jul 2024 on HotelsCheck in was quick and easy. Our room was ready early. The room was not clean, the bathroom had clearly not been cleaned thoroughly with stains in the sinks and on countertops, something that is easily cleaned. The room had make up stains on the walls, and bedside cabinets. Lots of marks on furniture, walls and curtains. This could all be dealt with if cleaning services cleaned the room thoroughly which it clearly hadn’t. The drains in the bathroom had an awful smell which resulted in the room smelling. Luckily we were there for 1 night as we went to Hyde park BST so were in the room to just sleep. This hotel is no where near a 4 star. We could not leave quick enough in the morning & were happy to be out! A positive was the bedding was clean and the bed was comfortable. The rooms were not quiet, we could hear everyone along the corridor and the people next door. I would not recommend this hotel there are plenty others around Hyde Park to choose from.
by A verified traveler
Great location for attractions
Posted 12 Jul 2024 on HotelsOur stay was for my birthday. Perfect location to local attractions. Tube station walking distance. Hotel staff were very friendly and accommodating. Bed very hard. View from the window was not great, a tiny window box and a brick wall. No balcony. Room was modern and clean however. Spacious modern bathroom. Breakfast we paid for one morning. £12.99 each. Not worth that money. Complementary tea/coffee or lemonade on arrival whilst checking in.
by A verified traveler from Renton
Posted 11 Jul 2024
Great location for local transportation. Our room had a 2 inch gap under the door which allowed for hall noise, the walls were thin enough I could hear our neighbor snoring. The property qas clean and we would stay here again.
by A verified traveler
Posted 9 Jul 2024 on Hotels
