Sandman Hotel & Suites London Downtown

2.5 star property
Enjoy helpful staff and modern comforts in this downtown retreat. Savor your day with continental options for breakfast then connect to high speed Wi-Fi.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Private kitchenette
Interior
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • Free WiFi
The price is P4,288
P5,039 total
includes taxes & fees
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • London Convention Center - 7 min walk
  • Victoria Park - 8 min walk
  • Covent Garden Market - 12 min walk
  • Budweiser Gardens - 12 min walk
  • University of Western Ontario - 5 min drive

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near University of Western Ontario
You can look forward to free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby at Sandman Hotel & Suites London Downtown. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a banquet hall, and a vending machine
  • A TV in the lobby, free newspapers, and 1 meeting room
  • A front-desk safe, a computer station, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Jan 15, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Jan 30, 2025 start from P 4,288.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sandman Hotel & Suites London Downtown?

Self parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites London Downtown?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 10-minute walk of Jonathon Bancroft-Snell Gallery, Citi Plaza Mall, and London Convention Center. Victoria Park and Centennial Hall are also within 15 minutes. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 299 out of 1070 reviews" "
Rating 8 - Good. 330 out of 1070 reviews" "
Rating 6 - Okay. 220 out of 1070 reviews" "
Rating 4 - Poor. 115 out of 1070 reviews" "
Rating 2 - Terrible. 106 out of 1070 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Josh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The parking is over $18 per day including tax. It’s not covered and its not secured. Many homeless in the area. Like 8-10 at all times. The rooms are very dated to around 1980. The breakfast is great, however a lot of disposable plates and utensils which ruins the meal and not environmentally responsible.
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Traveled with partner
Good location and good value
Stayed 1 night in Jan 2025

6/10 Okay

Noah

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was decent
Stayed 1 night in Jan 2025

4/10 Poor

Amit, Vaughan

Disliked: Cleanliness, staff & service, property conditions & facilities
Too many homeless people wandering around in and around parking lot . The garage door was broken .

10/10 Excellent

Dave

Stayed 1 night in Dec 2024

6/10 Okay

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

6/10 Okay

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & staff but super sketchy area.
Stayed 1 night in Dec 2024

8/10 Good

Jenat, Desbarats

Stayed 1 night in Dec 2024

8/10 Good

Jenat, Desbarats

Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities
I'm not sure why people mention that the homeless people make the area feel uncomfortable or unsafe. They are people too, and no one has ever bothered me while staying there many times. Plus, the Ale House is nearby and Morrissey House is across the street!
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Stayed 1 night in Nov 2024

4/10 Poor

Dwight

Liked: Staff & service
Disliked: Property conditions & facilities
Pro: It was close to downtown. Reasonable upgrade upgrade to Junior suite but bed was uncomfortable. Were there for a week and had left sign on door a number of times to have the room refreshed and it wasn't done till our last day after i went to the reception to ask for it as well . Wife felt very unsafe with the homeless who seemed to be roaming freely in the undergroundparki
Stayed 7 nights in Dec 2024

10/10 Excellent

Driton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Dec 2024

2/10 Terrible

Robin

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

Reeghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lication siuted our needs. The Morrisey Restaurant across the street was great. The beds took a little getting used to. The rooms are a little dated but adequately appointed. Breakfast was okay but they ran out of orange juice and sandwiches. Front desk staff and room cleaning personel were good
Stayed 2 nights in Dec 2024

6/10 Okay

Jordan

Stayed 1 night in Nov 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel- the area has a lot of open drug use, however the parking and entrance areas are well lit and monitored.
Stayed 1 night in Nov 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Oct 2024

2/10 Terrible

Vikas

Stayed 6 nights in Dec 2024

8/10 Good

Shayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were police looking for someone in the underground parking.. Breakfast wasn't what we expected
Stayed 1 night in Nov 2024

6/10 Okay

Susan

Business traveler
Liked: Cleanliness, staff & service
While the decor is dated and the check-in is slow, this hotel does offer half fridges and microwaves in the rooms. Perfect for anyone in town for a sports tournament. Parking is an extra cost, which I did not see noted when booking. At least the parking lot is covered, though. Breakfast is pretty good. Lots of variety.
Stayed 1 night in Dec 2024