Ratings based on 914 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 29 Dec 2024
Excellent for my needs
Comment from Hotel Management
30 Dec 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
by A verified traveler from London
Posted 29 Dec 2024
Easy and friendly
Comment from Hotel Management
30 Dec 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
by A verified traveler
Posted 24 Dec 2024
Good
Comment from Hotel Management
28 Dec 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
by A verified traveler from Telford
Posted 14 Dec 2024
Great place to stay
Comment from Hotel Management
14 Dec 2024 by Roshan, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
by A verified traveler
Posted 29 Nov 2024
The price is right for a room in central London. However, be advised that there is no maid service and you will have the same sheets and towels for the duration of your stay. Finding the place is also a bit tricky so email ahead for directions.
Comment from Hotel Management
3 Dec 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,AndresaReception
by A verified traveler
Posted 27 Nov 2024
Mo and Sara exceptionally helpful. Mo talked me through directions using google maps at midnight as I was lost. The dorms are spacious compared to other accomodation. Bed is comfortable and cosy linen. Bathroom is spacious and clearn modern. 24hr reception as I locked myself put staff are friendly. Vending machines and lounge area
Comment from Hotel Management
3 Dec 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
by A verified traveler
Posted 15 Nov 2024
It was an easy walk to good places, near a lonely park with a cafe for breakfast.
Comment from Hotel Management
16 Nov 2024 by Safestay London Kensington Holland Park, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,AndresaReception
