Ratings based on 53 Verified Reviews
3.7 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2024 on Hotels
Very bad experience the property was very dirty and un tidy i will never go on this property again don't recommend anyone
by A verified traveler
Posted 16 Jul 2024
by A verified traveler
Posted 16 Jul 2024
Horrible and fraudulent property/Manager. Property had a bad smell and appeared very dirty. The carpets, microwave, and toilet bowl wasn’t properly cleaned. Pictures advised are not the actual pictures of the property. There’s no refund as stated in their fraudulent cancellation policy. So your booking is final even after a second of booking. PLEASE STAY AWAY!!!!! The worst rental property and management I have ever come across.
by A verified traveler
Posted 16 Jul 2024
Please beware of this property. It is deceptive and misleading. We checked in late at night and couldn’t stay the night, it smelled terribly and we could hardly breathe, the property manager is incompetent and fraudulent. The pictures posted are nothing like the actual property. When we asked for a refund we were told that refund was not possible. We reviewed their cancellation policy only to find out that there’s no refund allowed even after a minute of your reservation. This means that booking is final and no refund no matter how soon after you want to cancel. In addition to their terrible policies, the manager refused to accept that the property was dirty. If I could add pictures to this review I would have done so. Please if you do not want to waste your money, avoid this property, they have a few and they all have the same deceptive pictures.
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 13 Jun 2024
The beds were hard, pillows were hard. Dirty, smelly and damp. no dryer. things broken. Felt unsafe neighborhood.
did not look like pictures at all.
by A verified traveler
Disgraceful
Posted 30 May 2024 on HotelsWe tried contacting as soon as we got there as the house was filthy, staines all over the carpet iron marks burnt in the carpet the freezer drawers were all broken the radiator was leaking in one of the rooms so the carpet was soaking wet next to the bed the blinds were broken the white plastic beads for the blind was snapped off and left on the windowsill. Thick dirty muddy finger prints on the bathroom light switch the list goes on-
We stay away from home with work quite a lot and we have stayed in some not so great places but they do for a night or two just for work- but this is definitely a no go for us again it's called the royal apartments but definitely wouldn't stay again. The pillows were very hard and when we messaged the night we booked in we still haven't had a reply and this was last week!!! I've messaged a couple of times again with no response -
It's not a quiet area so if like us all you are working 14 hour shifts I wouldn't stay here the neighbours were having a party and you have the ignorants shouting down their phone at stupid o'clock at night
It's like a street for the Jeremy Kyle rejects honestly
The one good thing is the directions were great!!
I'm trying to add photos and videos and it will not let me 😡
by A verified traveler
Attention to detail required.
Posted 29 May 2024 on HotelsUnfortunately the apartment smelt of cigarette smoke when I arrived. It was also evident that the carpets in the bedrooms had not been vacuumed. Our bedding had a tear in it and the pillow cases didn’t fit the pillows properly. We did not have all the complementary toiletries straight away. The toilet brush was disgusting.
It was however a good position base for what we needed and the beds were fairly comfortable. The layout of the apartment worked well with our two children. The communication with the company was also fairly good although a little confusing due to emails and WhatsApp messages contradicting each other.
by A verified traveler
Home like stay
Posted 30 Apr 2024 on HotelsThe stay was very pleasant and it felt home.The property is proper 2bhk and clean with good internet connectivity. Good communication throughout the stay.
by A verified traveler
Posted 21 Mar 2024
