Ratings based on 970 Verified Reviews

3.3 out of 5
100% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
1 out of 5
by A verified traveler

Posted 17 Nov 2024
LOCATION was EXCELLENT. Facilities were horrible in our room. Phone & TV weren't working, windows left open on cold night but clerk fixed eventually. Tried to warm the room but the in-room heater wasn't working and the loaned portable heater from front desk did not even turn on. Never been so cold at night in a hotel. Thin duvets did not help. Hope it was a one-off.
3 out of 5
by A verified traveler

Posted 11 Nov 2024
The bathrooms were really good, the price was good, the turndown was quick and efficient. However, there were a lot of problems: we paid for 3 beds, but got two floor cots with unsleepable mattresses, mold on the curtains, when we asked for a replacement room with an appropriate number of beds, we received a room with similarly uncomfortable beds and deteriorating bathroom facilities. This is all notwithstanding the DEPLORABLE exterior conditions: we had to walk through a path we came to call "death alley', which was littered with garbage, unlit, had no sidewalk, was too far away from any public transportation to be considered convenient. For these reasons i would never reccomend anyone stay in the Ramada.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
3 out of 5
by A verified traveler

Posted 4 Nov 2024
Good location if you want to be close to London.
3 out of 5
by A verified traveler

Posted 4 Nov 2024
The bed sheet liner / bed protector was a smaller size to the bed, this made sleeping on the bed quite uncomfortable cos the liner was too small and couldn't be stretched out to cover the whole bed this was bumpy. Few times I had to get off the bed to straighten out the linen in other to have a smooth bed.
3 out of 5
by A verified traveler

Posted 1 Nov 2024
The property is in a convenient location and is easy to get to. The rooms however are in need of some maintenance, the first room we got has a flashing bulb. The second room was much nicer but the main light didn’t work at all. In my son’s room neither the kettle or hair dryer worked. The staff were polite and friendly.
3 out of 5
by A verified traveler

Posted 30 Oct 2024
The corridor and my room both smelt, I wasn't sure if it was damp, vomit or weed. Also my window wouldn't close fully so there was a draft coming in all night as a result.
1 out of 5
by A verified traveler

Posted 28 Oct 2024
I have really bed experience with property no heating no bathtub tap, no breakfast properly me and my kids are not eating anything just my money going to waste