Ratings based on 959 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
You do pay a lot for the location but it is perfect for the West End. Two minutes walk to the nearest tube station. The room itself was a decent size, amazing shower and good facilities. The staff were friendly and efficient. Many, many restaurant on the doorstep.
Comment from Hotel Management
2 Dec 2024 by Reception Team, Hotel Management
Dear Lucy,Thank you for your wonderful 5/5 review! We are so pleased to hear that you enjoyed our prime location, just steps away from the West End and local amenities. It’s great to know that you found the room comfortable with an amazing shower, and that our team was able to provide friendly and efficient service.We truly appreciate your feedback and are glad you had such a positive experience. We look forward to welcoming you back on your next visit to London!Warm regards,The Reception Team
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by The Management Team, Hotel Management
Dear Zaady,Thank you so much for your 5 out of 5 review on Expedia! We’re thrilled to know that you had such a positive experience during your stay with us.Your feedback means a lot to our team, and it motivates us to continue delivering exceptional service. We hope to welcome you back again soon for another fantastic stay!Kind regards,The Reception Team
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by The Management Team, Hotel Management
Dear Shirley,Thank you so much for your wonderful 5-star review! We're thrilled to hear you had a great experience. We look forward to welcoming you back in the future!Kind regards,The Management Team
by A verified traveler from Jamestown
Posted 20 Nov 2024
Easy to get to shops and sites.
Comment from Hotel Management
21 Nov 2024 by Radisson Blu Hotel, London Leicester Square Manage, Hotel Management
Dear John ,Thank you for your review. We are glad to hear that you found our location convenient for shopping and sightseeing. We look forward to welcoming you back in the future.Kind Regards,Radisson Blu Hotel, London Leicester Square Management Team
by A verified traveler
Posted 20 Nov 2024
The hotel is in need of some renovations. Common areas do not match the rooms quality. Great place to just lay your head down but rooms are nothing to write home about. Customer service is subpar, not very welcoming or pleasant.
Comment from Hotel Management
20 Nov 2024 by Radisson Blu Hotel, London Leicester Square Manage, Hotel Management
Dear Maria ,Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations. We appreciate your comments on the areas that need our attention, as they help us improve and deliver a better experience in the future. We strive to ensure every guest feels welcomed and well-served, and we apologise if you felt this was not the case during your stay. We hope to have the opportunity to welcome you back in the future, and provide a better experience.Kind Regards,Radisson Blu Hotel, London Leicester Square Management Team
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by The Radisson Blu Management Team, Hotel Management
Dear William , We appreciate your feedback and are pleased to see that you rated your experience with us four out of five. We are continually striving to deliver an exceptional guest experience and your feedback is valuable to us. We hope to welcome you back in the future for an even better experience.Kind Regards,Radisson Blu Hotel, London Leicester Square Management Team
by A verified traveler
Posted 17 Nov 2024
It was ideal location and lovely hotel
Comment from Hotel Management
17 Nov 2024 by Reception Team, Hotel Management
Dear Jenny,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our ideal location and had a lovely stay at Radisson Blu Leicester Square. Your kind words mean a lot to us, and we hope to welcome you back for another memorable experience soon.Warm regards,The Reception Team
by A verified traveler
Posted 12 Nov 2024
Fab hotel right in central London at Leicester Square.
Comment from Hotel Management
13 Nov 2024 by Radisson Blu Hotel, London Leicester Square Manage, Hotel Management
Dear Nazia,Thank you for your kind words. We are delighted to know that you appreciated our prime location in central London. We hope to welcome you back to the Radisson Blu Hotel soon.Kind Regards,
by A verified traveler from Vancouver
Posted 12 Nov 2024
Great hotel and staff
Comment from Hotel Management
12 Nov 2024 by The Leicester Square Management Team, Hotel Management
Dear Abdulraheman,Thank you for your positive feedback and we are glad that we met your expectations for your stay.We look forward to welcoming you back for another wonderful stay with us.Kind Regards,The Leicester Square Management Team
by A verified traveler
Posted 10 Nov 2024
Excellent hotel right on Leicester Square.
Comment from Hotel Management
10 Nov 2024 by The Reception Team, Hotel Management
Dear Stewart, Thank you, Stewart! We’re thrilled to hear you enjoyed your stay and appreciated our location right on Leicester Square. It’s wonderful to know we could provide a memorable experience for you. We hope to welcome you back soon!Kind RegardsThe Reception Team
