Ratings based on 178 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Great location but beds were small and rooms had no natural light.
Comment from Hotel Management
21 Sep 2024 by White Ferry Team, Hotel Management
Hi Justin! Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. If you wish to discuss your negative points further then please contact us. Thank you once again for your stay and your feedback and look forward to welcoming you back to The White Ferry soon! Warmest regards,The White Ferry Team
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Mark, Hotel Management
Hi Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and your feedback and look forward to welcoming you back to The White Ferry soon!Warmest regardsThe White Ferry Team
by A verified traveler
Posted 20 Jul 2024
Loved the English Breakfast
Comment from Hotel Management
23 Jul 2024 by White Ferry Team, Hotel Management
Hi Rawle! Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. We are thrilled you loved our English Breakfast!Warmest regards,The White Ferry Team
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Mark, Hotel Management
Hi WillThank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and your feedback and look forward to welcoming you back to The White Ferry soon!Warmest regardsThe White Ferry Team
by A verified traveler
Posted 27 Jun 2024
Loved it! I will definitely go back if I ever visit London again.
Comment from Hotel Management
9 Jul 2024 by Mark, Hotel Management
Hi StephanyThank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and your feedback and look forward to welcoming you back to The White Ferry soon!Warmest regardsThe White Ferry Team
by A verified traveler
Posted 5 Jun 2024
Other guests did not honour the quiet time. Hard to sleep
Comment from Hotel Management
18 Jun 2024 by White Ferry Team, Hotel Management
Thank you for your feedback Stewart. We do apologise that other guests did not adhere to quiet time. We have passed this onto the team to conduct more hostel checks of an evening to make sure this is being followed. We hope this did not disrupt your stay with us too much. All the best,White Ferry Team
by A verified traveler
Posted 31 May 2024
showers were kind of gross
Comment from Hotel Management
10 Jun 2024 by White Ferry Team, Hotel Management
Hi Helen, Thank you for taking the time to share your experience. We are sorry to hear that you did not have a great experience with us. If you wish to discuss this further, please do not hesitate to contact us. Warmest regards,The White Ferry Team
by A verified traveler
Stay here!
Posted 22 May 2024 on HotelsGreat for a one or two night stay. It’s a hostel, but one of the better ones. Good pub below with great drink and food selection
Comment from Hotel Management
10 Jun 2024 by White Ferry Team, Hotel Management
Hi Kevin, Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to The White Ferry soon! Warmest regards, The White Ferry Team
by A verified traveler
Not worth the money
Posted 5 Jan 2024 on HotelsThe check in was easy. There were not enough bathrooms for the number of people staying, I had to wait for a long time to use the bathroom and when in there, the floor was flooded, and sink wasn’t fit for purpose (didn’t rinse toothpaste away, couldn’t rinse mouth). The guests in the room were noisy including one drying her hair at 10.30pm, and another having an alarm go off at 5.30am for half an hour until someone asked her to turn it off. The room was noisy and bright from the street.
by A verified traveler
Posted 2 Nov 2023
Goo
Comment from Hotel Management
3 Nov 2023 by White Ferry Team, Hotel Management
Hi Mayank, Thank you for taking the time to share your experience. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and your feedback and look forward to welcoming you back to The White Ferry soon!Warmest regards, The White Ferry Team
