Ratings based on 24 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Great hotel
Comment from Hotel Management
23 Nov 2024 by Georgiana, Hotel Management
Thank you for the kind words! We're so glad you had a great stay. We look forward to welcoming you back in the future!
by A verified traveler
Posted 9 Nov 2024
The room was comfortable and it was within easy distance to a tube station. The mattress was a bit hard, but the room was otherwise comfortable
Comment from Hotel Management
23 Nov 2024 by Georgiana, Hotel Management
Thank you for your feedback! We're glad to hear that you found the room comfortable and the location convenient. We appreciate your comment about the mattress, and we'll definitely look into ways to improve it for added comfort. We hope to welcome you back for another stay in the future!
by A verified traveler from Listowel
Posted 14 Oct 2024
Great location
Comment from Hotel Management
23 Oct 2024 by Aamir, Hotel Management
Dear Montgomery,Thank you for the review and for choosing our hotel. We are happy that you enjoyed your stay, and I look forward to having you as a guest again.
by A verified traveler
Posted 7 Oct 2024
Rooms were very hot will minimal airflow and the first room I had did not smell the best and was scruffy. Fortunately, they moved me to a better room and was tidy, with no smell.
Comment from Hotel Management
3 Nov 2024 by Ancuta, Hotel Management
Dear Phillip, Thank you for sharing your experience. We apologise for the initial issues with the room and any discomfort caused by the temperature. We're glad our team could quickly move you to a more suitable room, and we appreciate your understanding. We’re committed to ensuring each stay is comfortable and hope to welcome you back with an even better experience next time.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Ancuta, Hotel Management
Dear Joan,Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations. Please feel free to reach out to us directly with any specific concerns so we can work to address them and improve for future guests.
by A verified traveler
Posted 2 Oct 2024 on Hotels
The hotel is lovely just the double bed was tiny, the room was tiny and the room was so hot we could not sleep. The shower wasn’t great too. Decor wise the hotel was good just far too small and too hot and the breakfast was super busy and hard to enjoy with so many people crowing around you.
Comment from Hotel Management
3 Nov 2024 by Ancuta, Hotel Management
Dear Christopher,Thank you for your review. We're glad you enjoyed the hotel’s decor and ambiance, but we’re sorry that some aspects of your stay fell short. Being in a historic building, we're limited in adding air conditioning, though we do provide fans in every room for extra comfort. We’re also continuously looking at ways to improve the breakfast experience to make it more enjoyable. Your feedback is invaluable as we work to provide a comfortable stay for all our guests, and we hope to welcome you back for an improved experience in the future.
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
2 Oct 2024 by Ancuta, Hotel Management
Dear Stuart,Thank you for your rating. We appreciate your feedback and will use it to enhance our services. If you have specific suggestions for improvement, we’d love to hear them! Your input is valuable in helping us create a better experience for all our guests.
by A verified traveler
Great hotel
Posted 24 Sep 2024 on HotelsGreat place to stay, lovely new rooms with homely comforts
Comment from Hotel Management
26 Sep 2024 by Ancuta, Hotel Management
Dear Gavin,Thank you for your fantastic feedback! We’re so glad to hear that you enjoyed your stay and found our newly renovated rooms comfortable and inviting. Creating a homely atmosphere for our guests is a top priority for us. We appreciate your kind words and hope to welcome you back soon for another great experience.
by A verified traveler
Posted 18 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Ancuta, Hotel Management
Dear Pippa,Thank you for your feedback. We appreciate your rating and are glad you had a positive experience. If there’s anything specific that could make your next stay even better, please let us know. We hope to welcome you back soon.
by A verified traveler from Ann Arbor
Posted 17 Sep 2024
Affordable, convenient location - great experience overall for this weary traveler!
Comment from Hotel Management
18 Sep 2024 by Ancuta, Hotel Management
Dear Mary,Thank you for your kind words! We’re delighted to hear that our location and affordability contributed to a positive experience for you. It’s wonderful to know that we could provide a comfortable stay for you as you travel.Safe travels and we hope to welcome you back soon!
