Ratings based on 4,231 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Rooms window didn’t close. No a/c nor proper heating.
Comment from Hotel Management
4 Jan 2025 by Qalid, Hotel Management
Dear Alain,Thank you for taking the time to let us know about your experience at the President Hotel.We are disheartened and sorry that, on this occasion, we were unable to live up to your expectations. Your feedback is essential in our effort to improve our service and quality standards.We strive to make each stay as pleasant and comfortable as possible and I hope you will give us a chance, by staying with us again, to show you that your experience was an exception and not our usual standard.Thank you for choosing to stay at the President Hotel and we look forward to welcoming you again for a much better experience.All the best,Qalid AliAssistant Front Office ManagerAll the best,Qalid AliAssistant Front Office Manager
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Michael, Hotel Management
Dear Rosalie.Thank you for taking the time to let us know about your great experience at the President Hotel.We are pleased to read you had a great experience during your visit and that you enjoyed all aspects of your time at the President Hotel.We hope to welcome you back again in the future for another 5-star stay.Kind regards,Michael
by A verified traveler
Posted 31 Dec 2024
We stayed at the President Hotel for our 1st wedding anniversary, the rooms were basic but very clean and although our room was close to the main road we heard nothing. W felt a little let down by the restaurant as we were encouraged to go as it was quiet, we were directed to a table by the server however it was reserved. Upon checking with the bar staff we were told we couldn’t sit there as it was reserved for a jazz night but could have a sofa with a coffee table which we declined. The server and the bar person were having their own frustrated conversation so we left and went elsewhere.
The breakfast the following morning was a complete contrast, great teamwork, polite and courteous staff, the food was the best hotel breakfast food we had eaten in a long time, it felt as though thought had been given to the options provided.
Parking was great and directly under the hotel and was fairly priced.
I would definitely stop here again
Comment from Hotel Management
31 Dec 2024 by Michael, Hotel Management
Dear Gareth,We appreciate you taking the time to provide feedback about your recent experience at the President Hotel.Thank you for rating us 4/5, we hope your next visit will be 5/5 as we always strive to improve our hospitality services for all guests to have a pleasant stay.Thank you for choosing to stay at the President Hotel and we look forward to welcoming you again for a much better experience.Kind regards,Michael
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Michael, Hotel Management
Dear Lindsey,Thank you for taking the time to let us know about your great experience at the President Hotel.We are pleased to read you had a great experience during your visit and that you enjoyed all aspects of your time at the President Hotel.We hope to welcome you back again in the future for another 5-star stay.Kind regards,Michael
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Michael, Hotel Management
Dear Christina,Thank you for taking the time to let us know about your great experience at the President Hotel.We are pleased to read you had a great experience during your visit and that you enjoyed all aspects of your time at the President Hotel.We hope to welcome you back again in the future for another 5-star stay.Kind regards,Michael
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Michael, Hotel Management
Dear Rebecca,We appreciate you taking the time to provide feedback about your recent experience at the President Hotel.Thank you for rating us 4/5, we hope your next visit will be 5/5 as we always strive to improve our hospitality services for all guests to have a pleasant stay.Thank you for choosing to stay at the President Hotel and we look forward to welcoming you again for a much better experience.Kind regards,Michael
by A verified traveler
Posted 28 Dec 2024
Good value for the money. No in room mini fridge however.
Comment from Hotel Management
29 Dec 2024 by Michael, Hotel Management
Dear Josef,Thank you for taking the time to let us know about your great experience at the President Hotel.We are pleased to read you had a great experience during your visit and that you enjoyed all aspects of your time at the President Hotel.We hope to welcome you back again in the future for another 5-star stay.Kind regards,Michael
by A verified traveler
Posted 26 Dec 2024
The room was a bit smaller than expected but it was okay. The bathroom is a lot more modern than the bedroom. Bedroom could be renovated, so it would look a bit more beautiful. Room service was good, and the bathroom was also very clean. Some workers at the reception were a bit rude but others were very kind.
Comment from Hotel Management
26 Dec 2024 by Qalid, Hotel Management
Dear Dona,Thank you for sharing your thoughts with us. We're pleased to hear that you found the bathroom modern and clean, and that you were satisfied with the room service. We truly appreciate your feedback on the room size and decor, and we will take your comments into consideration as we plan future updates to enhance our guests' experience.We apologize if some of our reception staff made you feel uncomfortable. This is certainly not the standard we strive for, and we will ensure that all our team members provide a friendly and welcoming atmosphere for every guest.We hope to have the opportunity to welcome you back and provide an even better stay in the future.All the best,Qalid AliAssistant Front Office Manager
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Qalid, Hotel Management
Dear Lorraine, Thank you for taking the time to let us know about your great experience at the President Hotel.We are pleased to read you had a great experience during your visit and that you enjoyed all aspects of your time at the President Hotel.We hope to welcome you back again in the future for another 5-star stay.All the best,Qalid AliAssistant Front Office Manager
by A verified traveler
Posted 25 Dec 2024
We had a quiet stay in a busy hotel. Revamping a room down the hall.
Comment from Hotel Management
25 Dec 2024 by Qalid, Hotel Management
Dear Richard,Thank you for sharing your experience. We’re pleased to hear that you had a quiet stay despite the hotel being busy. We are currently revamping a room down the hall, and we appreciate your understanding during this process.We hope to welcome you back soon for another peaceful and enjoyable stay!All the best,Qalid AliAssistant Front Office Manager
