Ratings based on 379 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Clean and tidy. Friendly, efficient staff. WiFi and decent breakfast. Definitely stay again.
by A verified traveler
Posted 15 Oct 2024
Great location, 2 mins walk from Hyde Park. The room was clean and comfortable however one of the reasons i booked was that it was listed as being soundproof. The window was not double glazed so i could hear traffic all night, and i could easily hear the people talking in the next room, so I don't believe it is soundproofed. I would happily stay here again though. It felt safe (front door is kept locked and you get a key) qnd the staff were vwry friendly. Free wifi too, although I didnt use this.
by A verified traveler
Posted 24 Aug 2024
Convenient and friendly
by A verified traveler
Posted 9 Aug 2024
The room was so small we could barely walk around the bed. Nowhere to open our suitcases. The shower in the ensuite was teeny.However it was clean and comfortable, so if it's what you can afford, go for it. Just don't expect a lot of space.
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler
Posted 10 Jul 2024
From the moment that James welcomed us to the hotel, and to our departure with Gail and Ronnie, we had an amazing night at the top of Hyde Park. The breakfast was absolutely delicious, traditional, English breakfast, made more special by the two wonderful women serving and cooking a delicious food. We have found our new home in London.
by A verified traveler
Posted 8 Jul 2024 on Hotels
Hotel in perfect location for Hyde Park and Marble Arch. The service was excellent from all staff. The room had everything you need for an overnight stay and the bed was very comfortable. Breakfast was attended by very helpful and friendly staff and had some personal touches such as a coffee pot for the table and hot toast served to the individual tables. It would have been nice to have vegetarian bacon and sausages on offer. Overall a great stay, thankyou!
by A verified traveler
Posted 28 Jun 2024 on Hotels
by A verified traveler
Posted 15 Jun 2024
Great people to work with. We arrived late and had key ready for us as we got there. Breakfast was amazing.
by A verified traveler
Posted 13 Jun 2024
Location was great. Staff were all amazing, breakfast was nice. Facilities are old so noise from other rooms and floors travel through. There were many small, simple things that could be done to make the place so much nicer, such as our light over the bathroom sink was missing the bulb, the headboard covered the light switch making it impossible to use, and the decor was the strangest mix of I don’t know what, not a straight picture in the place, etc. Has potential but needs attention to be all it could be.
