Ratings based on 31 Verified Reviews

3.5 out of 5
3.8 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Great location.
Comment from Hotel Management
16 Sep 2024 by Author, Hotel Management
Dear Sonya LeDrew, Thank you for your brief but positive review! We're delighted to hear that you enjoyed the great location of Park Lane Apartments. It’s wonderful to know that our convenient setting enhanced your experience. We look forward to welcoming you back for another stay in the future! Warm regards, The Park Lane Apartments Team
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024 on Ebookers
5 out of 5
by A verified traveler

Posted 9 Jun 2024
This was our first stay here, and the Parklane people looked after us very well. Any time anything needed attention, they showed up promptly and fixed it. The flat was comfortable and well furnished. Kitchen had plenty of pans and utensils. Did not test the air con because opening the windows was good enough. We figured out the washing machine but not the coffee maker. Location near Green Park made it very easy to get to most places by public transport. One alert: if you turn the key the wrong way after unlocking the door, you can find yourself locked in. Once we were rescued and educated about the procedure, we had no problems, but this should be mentioned on checkin. Great place for a longer stay, although some drawers would be appreciated. I don't think most people stay as long as we did. We'd certainly stay again.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Very clean apartment, great location - bit of a strange layout for bathrooms and bedrooms. Describe decor as functional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2024 on Wotif
3 out of 5
by A verified traveler

Posted 26 Mar 2024
The apartment is very old and not maintained well. The bathroom door was not closing. The safe box didn’t open and we called property manager to get it fixed but nobody showed up. The elevator got broken the second day of our stay and we had to climb the stairs 3 floors with 3 kids and stroller. They told us they will send someone to help us with our luggage on the check out day since there was no elevator but no one came. The location was great it was walking distance to all attractions and subway but the apartment itself was not the best.
5 out of 5
by A verified traveler

Posted 22 Mar 2024
A great place to stay for a few nights in central London
2 out of 5
by A verified traveler

Posted 16 Mar 2024
good location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2024 on Ebookers
3 out of 5
by A verified traveler

Pretty good!

Posted 21 Feb 2024 on Hotels
Apartment was clean and had most necessary comforts - but it did not have certain working amenities that were promised in the listing. The freezer did not function nor did the washer/dryer which was a major reason for our picking this listing. Furthermore there is no gym on site as listed. Communication was spotty in the beginning but improved. Location was superb and the space was nice; just some room to improve.