Ratings based on 1,894 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very helpful and welcoming staff. Breakfast was excellent. Small room but had everything including very comfortable bed, good shower, reverse cycle air conditioner and inner glazing which meant it was super-quiet.
by A verified traveler from Highland Park
Posted 19 Nov 2024
Very good location near natural history museum.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Angelika, Hotel Management
Dear Randall,Thank you for taking the time to rate your stay with us. We’re always striving to improve, so if you have any additional feedback, we’d love to hear it. We look forward to welcoming you again soon!Best regards,
by A verified traveler
Posted 17 Nov 2024
Great location, lots to do around the area.
Comment from Hotel Management
18 Nov 2024 by Angelika, Hotel Management
Dear Jon,Thank you for taking the time to leave a review.We are glad to hear that you enjoyed the location of the hotel, of which we are very proud. We hope to welcome you back soon!Kind regards,
by A verified traveler
Posted 17 Nov 2024
The property is in a great location. Expedia gives it 4 stars but the place is in desperate need of renovation. The staff is great.
Comment from Hotel Management
17 Nov 2024 by Anita, Hotel Management
Dear Pedro,Thank you for your feedback. We're glad to hear that you enjoyed our great location and that our staff made a positive impression. We truly appreciate your comments about the need for renovation, and we’ll take this into consideration as we work on improvements to enhance the guest experience.We hope to welcome you back in the future for a more refreshed stay.Best regards,
by A verified traveler
Posted 17 Nov 2024
Loved the property very conveniently close to a metro station.
Comment from Hotel Management
17 Nov 2024 by Anita, Hotel Management
Dear Alfredo,Thank you for your great review! We’re so glad to hear that you loved the property and found our location convenient, especially with the close proximity to the metro station. We hope to welcome you back for another wonderful stay soon!Best regards,
by A verified traveler
Posted 16 Nov 2024
Very bad old dump smell. Dirty wall, bad carpets. Wouldn't recommend
Comment from Hotel Management
17 Nov 2024 by Anita, Hotel Management
Dear Adwoa,Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet expectations. We apologize for the issues you encountered with the condition of the room, including the smell, cleanliness, and carpets. This is certainly not the standard we aim to provide, and we will take your comments seriously as we work on improving our facilities.We sincerely hope you’ll give us another chance to offer you a better experience in the future.Best regards,
by A verified traveler from Oakville
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Anita, Hotel Management
Dear Peter,Thank you for taking the time to rate your stay with us. We’re always striving to improve, so if you have any additional feedback, we’d love to hear it. We look forward to welcoming you again soon!Best regards,
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Angelika, Hotel Management
Dear Leila,Thank you for taking the time to rate your stay with us. We’re always striving to improve, so if you have any additional feedback, we’d love to hear it. We look forward to welcoming you again soon!Best regards,
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Angelika, Hotel Management
Dear Stylianos,We appreciate your feedback and are sorry to see that your stay wasn’t as enjoyable as we aim to provide. If there’s anything specific you’d like to share, we’re eager to listen and improve. Please don’t hesitate to contact us.Best regards,
