Ratings based on 973 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Alexander Heights
Posted 20 Nov 2024
This hotel is conveniently located in Earl's Court, close to the shopping strip and the Earl's Court underground tube station.
The street is very picturesque and reminiscent of old town London.
We were greeted by a friendly man in the lobby that made our check-in very easy.
The room was very clean, however it is very small. It would be more suitable for someone with limited luggage. Unfortunately for us, we were on a long holiday and had four very large bags and suitcases.
The bathroom was functional and very clean and modern.
Our breakfast was included, and the variety offered was very good. The staff there was extremely helpful and the food was plentiful.
My only issue was the amount of steps from the street level to the lobby carrying our baggage. A ramp would have been greatly appreciated.
Overall, it was a very pleasant stay at the hotel, but just be aware of the size of the room.
Comment from Hotel Management
20 Nov 2024 by Nikola, Hotel Management
Dear John, Thank you for the time to write nice review on Expedia.com and give us suggestion we will do our utmost to improve this issue. We hope to welcome you again soon! Kind regards, Nikola
by A verified traveler
Posted 16 Nov 2024
The staff were really helpful, welcoming and informative. It was accessable to where I needed to go and close to the tube .
Comment from Hotel Management
20 Nov 2024 by Nikola, Hotel Management
Dear Anne, Thank you for the great review! We’re so happy you enjoy your stay at Oliver Plaza Hotel and expectations. We are looking forward for your next stay with us. Kind Regards, Nikola
by A verified traveler
Posted 8 Nov 2024
Already stayed here earlier this year.. Rooms are small but very clean. Hotel is easily accessible by tube from the airport using Piccadilly and District line. Staff polite.
Comment from Hotel Management
9 Nov 2024 by Nikola, Hotel Management
Dear Sacha,Thank you for the awesome review on Expedia.com, and we will do our utmost to improve the service even more. We hope to welcome you again soon! Kind Regards, Nikola
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Nikola, Hotel Management
Dear Norma, Thank you very much for your stay with us at the Oliver Plaza Hotel and for your 5* review! Hopefully we will see you many more times in the future! Kind Regards Nikola
by A verified traveler
Posted 3 Nov 2024
It was a clean quiet hotel. It was exactly what I was looking for. The only note I would give is to perhaps start replacing matresses. I could feel Every spring. Otherwise an amazing experience.
Comment from Hotel Management
4 Nov 2024 by Nikola, Hotel Management
Dear Rachel, Thank you very much for your stay with us at the Oliver Plaza Hotel and for your 5* review! Hopefully we will see you many more times in the future! Kind Regards Nikola
by A verified traveler from Frankfurt am Main
Posted 1 Nov 2024
I did not like the vibe. There is no space to work in the room. The sugfested lounge is the breakfast room which means limited availability. When I went there post breakfast hours, the room was occupied by the staff. ai simply did not feel welcome. Only the bare minimum is provided
Comment from Hotel Management
4 Nov 2024 by Nikola, Hotel Management
Dear Antra, Thank you for choosing to stay with us. We have taken your feedback on board, and we will work hard to make improvements accordingly. If you do decide to stay with us again, please contact us prior to arrival and we will do our utmost to ensure that you have a better experience with us. Kind Regards, Nikola
by A verified traveler
Posted 29 Oct 2024
The room was small but very quiet. The breakfast was exceptional, and the staff is very friendly. The Earls Court tube station is just a short walk up the street.
Comment from Hotel Management
1 Nov 2024 by Nikola, Hotel Management
Dear Elizabeth, Thank you very much for your stay with us at the Oliver Plaza Hotel and for your 5* review! Hopefully we will see you many more times in the future! Kind Regards
by A verified traveler from Manhattan Beach
Posted 28 Oct 2024
Cute well appointed boutique hotel - nice touches in room and o real. Nice bar. Room below ground not ideal - feels like basement with fake scratchy “carpet” guessing rooms on first floor and above would be better.
Comment from Hotel Management
1 Nov 2024 by Nikola, Hotel Management
Dear Kathryn, Thank you very much for your stay with us at the Oliver Plaza Hotel and for your 5* review! Hopefully we will see you many more times in the future! Kind Regards Nikola
by A verified traveler
Posted 27 Oct 2024
Hotel is close to subway and easy to find. Conveniently located to me and what i wanted to see and do. Staff is very polite and kind. I stayed in a tiny room on the first floor. I didn’t mind how small it was given that i spent my time outside for the most part. I am not sure what kind off VIP benefits is Expedia suggesting but i don’t believe i was given any upgrades or so…Very clean hotel and room. I would definitely stay there again
Comment from Hotel Management
28 Oct 2024 by Nikola, Hotel Management
Dear Sacha, Thank you very much for your stay with us at the Oliver Plaza Hotel and for your 5* review! Hopefully we will see you many more times in the future! Kind Regards Nikola
by A verified traveler
Posted 25 Oct 2024
I enjoyed the quiet neighborhood and historical architecture
Comment from Hotel Management
28 Oct 2024 by Nikola, Hotel Management
Dear Katherine,Thank you for the awesome review on Expedia.com, and we will do our utmost to improve the service even more. We hope to welcome you again soon! Kind Regards, Nikola
